## Zoho Inventory Documentation Index Access the complete documentation index at: https://www.zoho.com/ae/inventory/llms.txt Use this file to discover all available documentation pages before proceeding. # Integrations to US and Canadian Shipping Carriers Down below, you can find the list of shipping carriers based in US and Canada and the steps to configure and operate these carriers. #### Directly Integrated Carriers * [USPS](/ae/inventory/help/shipping-carriers/shipping-us.html#usps) * [UPS](/ae/inventory/help/shipping-carriers/shipping-gen.html#ups) #### Carriers Integrated via Easypost * [Asendia USA](/ae/inventory/help/shipping-carriers/shipping-us.html#asendia-usa) * [Canada Post](/ae/inventory/help/shipping-carriers/shipping-us.html#canada-post) * [Canpar](/ae/inventory/help/shipping-carriers/shipping-us.html#canpar) * [Deliv](/ae/inventory/help/shipping-carriers/shipping-us.html#deliv) * [Fed Ex](/ae/inventory/help/shipping-carriers/shipping-us.html#fed-ex) * [Fed Ex SmartPost](/ae/inventory/help/shipping-carriers/shipping-us.html#fed-ex-smartpost) * [GSO](/ae/inventory/help/shipping-carriers/shipping-us.html#gso) * [Laser Ship](/ae/inventory/help/shipping-carriers/shipping-us.html#laser-ship) * [LSO](/ae/inventory/help/shipping-carriers/shipping-us.html#lso) * [Norco](/ae/inventory/help/shipping-carriers/shipping-us.html#norco) * [OnTrac](/ae/inventory/help/shipping-carriers/shipping-us.html#ontrac) * [OnTrac Direct Post](/ae/inventory/help/shipping-carriers/shipping-us.html#ontrac-direct-post) * [Purolator](/ae/inventory/help/shipping-carriers/shipping-us.html#purolator) * [Spee-Dee](/ae/inventory/help/shipping-carriers/shipping-us.html#spee-dee) * [Uber Rush](/ae/inventory/help/shipping-carriers/shipping-us.html#uber-rush) * [UPS Mail Innovations](/ae/inventory/help/shipping-carriers/shipping-us.html#ups-mail-innovations) * * * ### Asendia USA Before we begin, make sure you have an active account with Asendia. * Click the **Setup Now** button below the Asendia logo on the Integrations page under shipping tab. ![ascendia set up page](/inventory/help/images/integrations/ascendia.png) * Fill up all the necessary details - Asendia account number, Company name, FTP user name and FTP password. These can be acquired from your carrier. * Choose any additional options that you require - Priority Tracked, PMI, ePacket, IPA and ISAL. * The above details will be shared with [Easypost](/ae/inventory/help/integrations/shipping-integration.html#easypost) to establish the integration successfully. * Click on the **Save** button. * You can find more information about them on their [website](https://www.asendia.com/en/). * * * ### Canada Post Before we begin, make sure you have an active account with Canada Post. * Click the **Setup Now** button below the Canada Post logo on the Integrations page under shipping tab. ![canada post set up page](/inventory/help/images/integrations/canada-post.png) * Fill up all the necessary details - Canada Post API Key, Canada Post Contract ID and Canada Post Customer Number . These can be acquired from your carrier. * If your Canada Post account has a credit card associated with it, then check the option Canada Post account has credit card? * The above details will be shared with [Easypost](/ae/inventory/help/integrations/shipping-integration.html#easypost) to establish the integration successfully. * Click on the **Save** button. * To know more about Canada post, click [here](https://www.canadapost.ca/web/en/pages/support/default.page). * * * ### Canpar Before we begin, make sure you have an active account with Canpar. * Click the **Setup Now** button below the Canpar logo on the Integrations page under shipping tab. ![canpar set up page](/inventory/help/images/integrations/canpar.png) * Fill up all the necessary details - Canpar account number, Canpar user name and Canpar password. You can acquire this information from your carrier. * The above details will be shared with [Easypost](/ae/inventory/help/integrations/shipping-integration.html#easypost) to establish the integration successfully. * Click on the **Save** button. * To know more about Canpar, click [here](https://www.canpar.ca/en/home.jsp). * * * ### Deliv Before we begin, make sure you have an active account with Deliv. * Click the **Setup Now** button below the Deliv logo on the Integrations page under shipping tab. ![deliv set up page](/inventory/help/images/integrations/deliv.png) * Fill up all the necessary details - API key. You can acquire this information from your carrier. * The above details will be shared with [Easypost](/ae/inventory/help/integrations/shipping-integration.html#easypost) to establish the integration successfully. * Click on the **Save** button. * * * ### Fed Ex Before we begin, make sure you have an active account with Fed Ex. ##### Setting up the integration: * Click the **Setup Now** button below the Fed Ex logo on the Integrations page under shipping channels. ![fed ex set up page](/inventory/help/images/integrations/fed-ex.png) * Fill up all the necessary details - Fed Ex account number, Production Meter Number, Production Access Key and Production Access Key password. You can acquire this information from your carrier. * The above details will be shared with [Easypost](/ae/inventory/help/integrations/shipping-integration.html#easypost) to establish the integration successfully. * Click on the **Save** button. * For more information and tips, click [here](http://www.fedex.com/us/customersupport/?cc=us). ##### Setting up a FedEx account: Click [here](http://www.fedex.com/us/oadr/) to setup an account. ##### Necessary credentials: You will need your FedEx Account Number, FedEx Meter Number, FedEx Access Key, and your FedEx Access Key Password. ##### Getting negotiated rates Yes! We pass through all your negotiated rates using which, you can create a shipment. But first you are required to get a **FedEx Meter Number**. If you are wondering how to go about it, here is an interesting blog we came across. To access it, click [here](https://www.easypost.com/blog/how-do-i-get-a-fedex-meter-number). ##### Getting your account certified by FedEx To know how, check out this guide by clicking [here](https://www.fedex.com/us/developer/downloads/pdf/CertificationGuidelines.pdf). ##### Highlights: * Saturday delivery supported. * Fetch negotiated rates for your shipments. * Generate shipping labels. * Track your packages. * * * ### Fed Ex Smartpost Before we begin, make sure you have an active account with Fed Ex Smartpost. ##### Setting up an integration: * Click on the **Setup Now** button below the Fed Ex Smartpost logo on the Integrations page under shipping tab. ![fed ex smartpost set up page](/inventory/help/images/integrations/fed-ex-smartpost.png) * Fill up all the necessary details - Fed Ex Smartpost account number, Hub ID, Meter Number, Access Key and Access Key password. You can acquire this information from your carrier. * The above details will be shared with [Easypost](/ae/inventory/help/integrations/shipping-integration.html#easypost) to establish the integration successfully. * Click on the **Save** button. * To visit their website, click [here](http://www.fedex.com/us/smart-post/index.html). SmartPost is a Hybrid shipping program between FedEx and USPS where the FedEx does the sorting and pickups and then delivers the packages into the USPS mail stream where USPS performs the “last mile” delivery to the destination. ##### Setting up a Fedex Smartpost account: You would need to contact your FedEx representative. ##### Neccessary Credentials: You will need your FedEx SmartPost HubID, SmartPost Account Number, SmartPost Meter Number, SmartPost Access Key, and SmartPost Access Key Password. ##### Billing method: You will be billed for postage through your FedEx account. * * * ### GSO Before we begin, make sure you have an active account with GSO. * Click the **Setup Now** button below the GSO logo on the Integrations page under shipping tab. ![gso set up page](/inventory/help/images/integrations/gso.png) * Fill up all the necessary details - GSO account number, API user name and API password. You can acquire this information from your carrier. * The above details will be shared with [Easypost](/ae/inventory/help/integrations/shipping-integration.html#easypost) to establish the integration successfully. * Click on the **Save** button. * To visit their website, click [here](https://www.gso.com/). * * * ### Laser Ship Before we begin, make sure you have an active account with Laser ship. * Click the **Setup Now** button below the Laser Ship logo on the Integrations page under shipping channels. ![laser ship set up page](/inventory/help/images/integrations/lasership.png) * Fill up all the necessary details - Laser ship API key and API ID. You can acquire this information from your carrier. * The above details will be shared with [Easypost](/ae/inventory/help/integrations/shipping-integration.html#easypost) to establish the integration successfully. * Click on the **Save** button. * To get more information and tips, click [here](http://www.lasership.com/). * * * ### LSO Before we begin, make sure you have an active account with LSO. * Click the **Setup Now** button below the LSO logo on the Integrations page under shipping channels. ![lso set up page](/inventory/help/images/integrations/lso.png) * Fill up all the necessary details - LSO account number, user name and password. You can acquire this information from your carrier. * The above details will be shared with [Easypost](/ae/inventory/help/integrations/shipping-integration.html#easypost) to establish the integration successfully. * Click on the **Save** button. * To visit their website, click [here](https://www.lso.com/). * * * ### Norco Before we begin, make sure you have an active account with Norco. * Click the **Setup Now** button below the Norco logo on the Integrations page under shipping tab. ![norco set up page](/inventory/help/images/integrations/norco.png) * Fill up all the necessary details - Norco account number. You can acquire this information from your carrier. * The above details will be shared with [Easypost](/ae/inventory/help/integrations/shipping-integration.html#easypost) to establish the integration successfully. * Click on the **Save** button. * To know more about them, click [here](http://www.norcodelivery.com/). * * * ### Ontrac Before we begin, make sure you have an active account with Ontrac. * Click the **Setup Now** button below the Ontrac logo on the Integrations page under shipping tab. ![ontrac set up page](/inventory/help/images/integrations/ontrac.png) * Fill up all the necessary details - OnTrac account number and API password. You can acquire this information from your carrier. * The above details will be shared with [Easypost](/ae/inventory/help/integrations/shipping-integration.html#easypost) to establish the integration successfully. * Click on the **Save** button. * For more information and tips, click [here](https://www.ontrac.com/faq.asp). * * * ### OnTrac Direct Post Before we begin, make sure you have an active account with Ontrac Direct Post. * Click the **Setup Now** button below the Ontrac Direct Post logo on the Integrations page under shipping tab. ![ontrac direct post set up page](/inventory/help/images/integrations/ontracdp.png) * Fill up all the necessary details - OnTrac Direct Post account number and API password. You can acquire this information from your carrier. * The above details will be shared with [Easypost](/ae/inventory/help/integrations/shipping-integration.html#easypost) to establish the integration successfully. * Click on the **Save** button. * * * ### Purolator Before we begin, make sure you have an active account with Purolator. * Click the **Setup Now** button below the Purolator logo on the Integrations page under shipping tab. ![purolator set up page](/inventory/help/images/integrations/purolator.png) * Fill up all the necessary details - Purolator account number, Production API Key and Production API Key password. You can acquire this information from your carrier. * The above details will be shared with [Easypost](/ae/inventory/help/integrations/shipping-integration.html#easypost) to establish the integration successfully. * Click on the **Save** button. * To visit their website, click [here](https://www.purolator.com/en/home.page). * * * ### Spee-Dee Before we begin, make sure you have an active account with Spee-Dee. * Click the **Setup Now** button below the Spee-Dee logo on the Integrations page under shipping tab. ![spee-dee set up page](/inventory/help/images/integrations/spee-dee.png) * Fill up all the necessary details - Spee-Dee account number, FTP user name and FTP password. You can acquire this information from your carrier. * The above details will be shared with [Easypost](/ae/inventory/help/integrations/shipping-integration.html#easypost) to establish the integration successfully. * Click on the **Save** button. * To visit their website, click [here](http://www.speedeedelivery.com/). * * * ### Uber Rush Before we begin, make sure you have an active account with Uber Rush. * Click the **Setup Now** button below the Uber Rush logo on the Integrations page under shipping tab. ![uber rush setup page](/inventory/help/images/integrations/uber-rush.png) * Fill up all the necessary details - Client ID, Client Secret. You can acquire this information from your carrier. * The above details will be shared with [Easypost](/ae/inventory/help/integrations/shipping-integration.html#easypost) to establish the integration successfully. * Click on the **Save** button. * * * ### UPS Mail Innovations Before we begin, make sure you have an active account with UPS Mail Innovations. ##### Setting up an integration: * Click the **Setup Now** button below the UPS Mail Innovations logo on the Integrations page under shipping channels. ![ups mail innovations](/inventory/help/images/integrations/ups-mail-innovations.png) * Fill up all the necessary details - UPS Mail Innovations account number,UPS.com user ID and password. You can acquire this information from your carrier. * The above details will be shared with [Easypost](/ae/inventory/help/integrations/shipping-integration.html#easypost) to establish the integration successfully. * Click on the **Save** button. * To check out their FAQs, click [here](http://www.upsmailinnovations.com/support/frequentlyaskedquestions.html). ##### Something about UPS Mail Innovations: MailInnovations is a Hybrid shipping program between UPS and USPS where the UPS does the sorting and pickups and then delivers the packages into the USPS mail stream where USPS performs the “last mile” delivery to the destination. ##### Setting up a UPS Mail Innovations account: Please contact your UPS account representative to set up a Mail Innovations account. ##### Required Credentials: You will need your UPS Shipper Number, UPS.com User ID, and UPS.com password. ##### Billing method: You will be billed for postage through your UPS account. * * * ### USPS USPS is an independent postal service agency of the United States federal government. This integration is powered by Pitney Bowes - one of the USPS’s certified service providers. **Insight:** USPS ships only within the United States. Here, you’ll learn how to: * [Establish the Integration](/ae/inventory/help/shipping-carriers/shipping-us.html#usps-integration) * [Create USPS Shipment](/ae/inventory/help/shipping-carriers/shipping-us.html#usps-shipment) * [Void USPS Shipment](/ae/inventory/help/shipping-carriers/shipping-us.html#void-usps-shipment) * [Delete Integration](/ae/inventory/help/shipping-carriers/shipping-us.html#usps-delete-integration) #### Establishing the Integration * Login to your Zoho Inventory account. * Go to **Settings > Integrations > Shipping Channels**. * Under USPS, click the **Set up Now** button. ![USPS Integration page in Zoho Inventory](/inventory/help/images/integrations/usps-1.png) To integrate USPS with Zoho Inventory, you must create a new account in Pitney Bowes. * Click on the **Create Account** link in the set up page and subscribe to one of their plans. Before you do, please read their **terms and conditions** carefully. The account created through this link will be registered under Zoho. ![USPS Integration page in Zoho Inventory](/inventory/help/images/integrations/usps-2.png) * After signing up, enter your Pitney Bowes login credentials. * Click **Connect** and your integration is complete. #### Creating a USPS Shipment To create a USPS shipment in Zoho Inventory: * Go to the **Packages** module in the side bar. * Hover over a package under the **Not Shipped** category. * Click on the (…) symbol. * Choose the **Ship via Carrier** option. ![Unshipped packages in Zoho Inventory](/inventory/help/images/sales-orders/packages-unshipped.png) * In the New Shipment page, choose USPS as your carrier. ![USPS Integration page in Zoho Inventory](/inventory/help/images/integrations/usps-3.png) * Check the **From** and **To** addresses. Make sure that the address you provide is correct and verified. **Note:** USPS ships only within the United States. If the address is incorrect, the shipment won’t be created. * Click **Save And Continue** and proceed to the next step. * Enter the package measurement details and select an option under Service Tracking Preference to track your shipment. * Click **Get Rates** to get the current shipping rates. Facing an error? Click [here](/inventory/kb/integrations/shipch-usps-stp.html) to know why. * As the final step, you can generate and download the shipping label. You can also download the shipping label from the shipment details page. **Pro Tip:** The status of the shipment is automatically updated in Zoho Inventory as and when it is received from the carrier. If you want to view the current position of the shipment, click on **Check Status**. ![USPS Shipment Page in Zoho Inventory](/inventory/help/images/integrations/usps-shipment.png) **Insight:** When you create a shipment with USPS in Zoho Inventory, a shipment will also be created in Pitney Bowes. The shipment tracking details will be updated in Pitney Bowes [merchant portal](https://www.pbshippingmerchant.pitneybowes.com) as well. #### Voiding a USPS Shipment To void/invalidate a USPS shipment: * Go to the **Packages** module. * Click the USPS shipment to view its details. * Go to **More Actions** and click the **Delete Shipment** option from the drop down. ![USPS More actions](/inventory/help/images/integrations/usps-more-actions.png) * In the following pop-up click the **Void & Delete** option. This will void the shipment in Zoho Inventory and delete it in USPS. ![USPS Void Shipment](/inventory/help/images/integrations/usps-void-shipment.png) #### Deleting the Integration To delete the integration with USPS: * Login to your Zoho Inventory account. * Go to **Settings > Integrations > Shipping Channels**. * Under USPS, click the **trash bin** icon. ![USPS Integration page in Zoho Inventory](/inventory/help/images/integrations/usps-4.png) * You will be provided with two options - ‘Delete Integration’ and ‘Disable & Delete’. * **Delete Integration** will disconnect the integration, however, you can reconnect it again in the future. **Note:** Even after disconnecting, your merchant account will be associated with Zoho’s developer account in Pitney Bowes. However, your account credentials will be wiped off from the system. * The **Disable & Delete** option will remove the integration, disable your merchant account in Pitney Bowes and starts the process of refunding the merchant’s postage balance. Once deactivated, a merchant can no longer print labels. Refunds to the merchant’s postage account will be processed within 30 days. ![USPS Integration page in Zoho Inventory](/inventory/help/images/integrations/usps-5.png) * * *