Why am I unable to generate a SIF file?

The reason you are not be able to generate the SIF file could be due to the mismatch between the criteria outlined in the guidelines below and the details of your employees. If any of the following criteria aren’t met, it could prevent successful SIF file generation:

1) Payment Mode:

Ensure that all employees have their payment mode set to “Bank Transfer”. If any employees have a different payment mode selected, such as cash or cheque, this could be causing the issue.

2) Location:

• Verify that the employees you’re trying to generate the SIF file for are working in the mainland.
• If any of them are working in free zones, make sure they’re in DMCC or JAFZA, as only these free zones have adopted the WPS (Wage Protection System) that aligns with SIF file generation requirements.

Reviewing these points and ensuring that all criteria are met should help resolve the issue with generating the SIF file.