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CRM

Comprehensive CRM platform for customer-facing teams.

CRM
Voice

Cloud Contact Center Software for businesses.

Voice
Sign

Digital signature app for businesses.

Sign
Forms

Build online forms for every business need.

Forms
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
Bookings

Appointment scheduling app for consultations with customers.

Bookings
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
Thrive

Loyalty platform to reward, retain, and grow your customer base.

Thrive
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
Voice

Cloud Contact Center Software for businesses.

Voice
Sign

Digital signature app for businesses.

Sign
Forms

Build online forms for every business need.

Forms
Social

All-in-one social media management software.

Social
Survey

Design surveys to reach and interact with your audience.

Survey
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
Sites

Online website builder with extensive customisation options.

Sites
Backstage

End-to-end event management software.

Backstage
PageSense

Website conversion optimization and personalisation platform.

PageSense
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
Webinar

Webinar platform for webcasting online webinars.

Webinar
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
NEW
Domains

Easy domain registration, transfer, and secured DNS management.

Domains
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
Thrive

Loyalty platform to reward, retain, and grow your customer base.

Thrive
Publish

Manage all your local business listings on a single platform.

Publish
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

Desk

Helpdesk software to deliver great customer support.

Desk
Assist

Remote support and unattended remote access software.

Assist
Voice

Cloud Contact Center Software for businesses.

Voice
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
Bookings

Appointment scheduling app for consultations with customers.

Bookings
FSM

End-to-end field service management platform for service businesses.

FSM
Lens

Interactive remote assistance software with augmented reality.

Lens
Solo

The all-in-one toolkit for solopreneurs.

Solo
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

Books

Powerful accounting platform for growing businesses.

Books
Expense

Effortless expense reporting platform.

Expense
Sign

Digital signature app for businesses.

Sign
Inventory

Powerful stock management and inventory control software.

Inventory
FREE
Invoice

100% Free invoicing solution.

Invoice
Billing

End-to-end billing solution for your business.

Billing
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
Commerce

eCommerce platform to manage and market your online store.

Commerce
Checkout

Collect payments online with custom branded pages.

Checkout
Practice

Practice management software for accounting firms.

Practice
Solo

The all-in-one toolkit for solopreneurs.

Solo
NEW
Payments

Unified payment solution built for all businesses.

Payments
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email, Storage, and Collaboration

Mail

Secure email service for teams of all sizes.

Mail
Voice

Cloud Contact Center Software for businesses.

Voice
Sign

Digital signature app for businesses.

Sign
WorkDrive

Online file management for teams.

WorkDrive
Bookings

Appointment scheduling app for consultations with customers.

Bookings
Cliq

Stay in touch with teams no matter where you are.

Cliq
Notebook

Beautiful home for all your notes.

Notebook
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
Learn

Knowledge and learning management platform.

Learn
Office Integrator

Built in document editors for web apps.

Office Integrator
Writer

Word processor for focused writing and discussions.

Writer
TeamInbox

Shared inboxes for teams.

TeamInbox
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
Show

Create, edit, and share slides with a sleek presentation app.

Show
Tables

Work management tool to connect people, processes, and information.

Tables
Sheet

Spreadsheet software for collaborative teams.

Sheet
Office Suite

Powerful collaborative work platform for teams.

Office Suite
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
ToDo

Collaborative task management for individuals and teams.

ToDo
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

Expense

Effortless expense reporting platform.

Expense
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
People

Organize, automate, and simplify your HR processes.

People
Sign

Digital signature app for businesses.

Sign
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
Shifts

Employee scheduling and time tracking app.

Shifts
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

Creator

AI-powered platform to build custom business apps.

Creator
Assist

Remote support and unattended remote access software.

Assist
Vault

Online password manager for teams.

Vault
Directory

Workforce identity and access management solution for cloud businesses.

Directory
Lens

Interactive remote assistance software with augmented reality.

Lens
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
NEW
eProtect

Comprehensive email security and archiving for every business.

eProtect
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit

BI and Analytics

Analytics

Modern self-service BI and analytics platform.

Analytics
DataPrep

AI-powered ETL tool for effective data integration and movement.

DataPrep
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI

Project Management

Projects

Manage, track, and collaborate on projects with teams.

Projects
Sprints

Planning and tracking tool for scrum teams.

Sprints
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
Solo

The all-in-one toolkit for solopreneurs.

Solo
Suites
Projects Plus

Unified project management platform for intelligent, data-driven work.

Projects Plus

Developer Platforms

Creator

AI-powered platform to build custom business apps.

Creator
Flow

Automate business workflows by creating smart integrations.

Flow
Office Integrator

Built in document editors for web apps.

Office Integrator
DataPrep

AI-powered ETL tool for effective data integration and movement.

DataPrep
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
Tables

Work management tool to connect people, processes, and information.

Tables
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
Apptics

Application analytics for all apps.

Apptics
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI

IoT

IoT

Low-code IoT platform and solutions for connected businesses.

IoT
CRM Plus

Unified platform to deliver top-notch customer experience.

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CRM Plus
Service Plus

Unified platform for customer service and support teams.

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Service Plus
Finance Plus

All-in-one suite to manage your operations and finances.

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Finance Plus
People Plus

Comprehensive HR platform for seamless employee experiences.

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People Plus
Workplace

Application suite built to improve team productivity and collaboration.

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Workplace
Marketing Plus

Unified marketing platform for marketing teams.

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Marketing Plus
Projects Plus

Unified project management platform for intelligent, data-driven work.

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Projects Plus
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE

Zoho Analytics has been recognized in the 2025 Gartner® Magic Quadrant™ for ABI Platforms.Read more

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Ask Zia - Agentic AI in BI

Generative AI is redefining how business users interact with data. In Zoho Analytics, every stage of the analysis, from data preparation and visualization to building powerful machine learning models, is seamlessly infused with AI. At the core of these capabilities is Ask Zia - Agentic AI (human led and AI assisted), a semi-autonomous system that not only understands the analytical intent but also provides intelligent recommendations and actions.

With a natural, conversational interface, it empowers users of different personas to build pipelines, complex queries, generate reports, insights, and perform actions, all through simple, intuitive prompts. This AI-driven assistant bridges the gap between data complexity and business decision-making with a human-in-the-loop.

Pricing

The GenAI capabilities are available for the Premium and Enterprise Plans. Learn more.

Access to GenAI Capabilities

Users with Administrator Privileges can access the GenAI capabilities. The Account Admin can grant access to other Organization and Workspace Admins. Refer to the GenAI configuration article to learn more.

Ask Zia for Data Engineers 

  • Transform by Example: It helps you transform the data in any column to your needs just by providing examples of the output.
  • Formula Suggestion: Finding the correct formula for analyzing data can be tedious and time consuming. With the Formula suggester, you can create formulas by asking questions in simple natural language and get intelligent suggestions.
  • Query Suggestion: Get accurate SQL queries by defining the logic in simple terms. Ask Zia interprets the request and generates a valid SQL query statement based on the data tables.
  • Data Pipeline: Build and automate data pipelines with ease. Instead of manually configuring each data transformation step, describe your data preparation goals in plain language; Ask Zia will create the complete pipeline for you.

Click here to learn more

Ask Zia for Data Analysts and Business Users

  • Report Creation: Create insightful reports by describing your requirements. Ask Zia understands the analytical intent, generates suitable reports, applies relevant filters or groupings, and recommends follow-up views or questions, thereby making report building faster, smarter, and accessible to all users.
  • Dashboard Creation: Whether you’re building dashboards from scratch or enhancing existing dashboards, Ask Zia understands your layout preferences, content needs, and visual goals and delivers a personalized experience every step of the way. It allows you to add or remove views and change themes.
  • Insight Generation: Deciphering insights in the reports or visualizations could be tedious and time intensive. Zia Insights provides contextual narratives - Descriptive, Predictive, Diagnostic, and Prescriptive insights to understand the What, Why, and How behind any outcome.
  • Sharing and Collaboration: Instantly access, schedule emails, and export reports and dashboards by just typing the prompts with the action skills.
  • Data Stories: Convert reports and dashboards into compelling, narrative-driven slideshows with Ask Zia.

Click here to learn more

Embed Ask Zia

Embedding Ask Zia, the AI-powered analytics assistant, brings advanced analytical capabilities like conversational insights and Key Driver Analysis (KDA) directly into the applications users already work with. Users can ask business questions, explore data, detect patterns or anomalies, and identify the key factors driving their metrics without switching platforms. This makes data interaction more seamless, accessible, and insight-driven across the organization.

Click here to learn more

The GenAI Architecture

To power the AI capabilities, Zoho Analytics predominantly provides two LLMs - the  Zoho LLM for report creation, and OpenAI LLM for capabilities such as data pipeline, report and dashboard creation, and insights generation.The administrators can choose which LLM to use based on business requirements and privacy.

Security, Privacy and Governance

At Zoho, we prioritize privacy from the ground up. For AI-powered features, the information shared with large language models (LLMs) is strictly limited based on the task type. In most cases, only prompts and metadata such as column names, data types, and the data model, are shared. Columns marked as Personally Identifiable Information (PII) are never shared under any circumstance.

For insight recommendations, only aggregated data is sent to the LLM to maintain both accuracy and confidentiality. You can manage and customize these data-sharing preferences in the GenAI Configuration settings page.

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