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Need concurrent pricing to manage 10+ techs or 200+ devices?

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For Customer support teams

Remote Support

Each technician can conduct unlimited ad-hoc sessions to any computer.

For IT support teams

Unattended Access

Add unlimited technicians to access your configured devices.

For Customer support teamsRemote SupportEach technician can conduct unlimited ad-hoc sessions to any computer.StandardTry NowTry Now

All in Free Edition +

  • File Transfer
  • Multi-Monitor Navigation
  • Reboot and Reconnect
  • Session Transfer
  • Import Google Contacts
  • Custom Report
  • Screen Capture
  • Integrations - Zendesk, ServiceNow, FreshService, FreshDesk, Jira
  • Voice Chat
  • Remote Audio
  • 2 concurrent sessions
ProfessionalTry NowTry Now

All in Standard Edition +

  • Mobile Device Support
  • Schedule Sessions
  • Screen Sharing
  • Session Notes
  • Custom Email Templates
  • Rebranding
  • Advanced Session Audit
  • 4 concurrent sessions
EnterpriseTry NowTry Now

All in Professional Plan +

  • Departments
  • Session Recording
  • Service Queue
  • Scheduled Reports
  • Remote Printing
  • Remote Script ExecutionNEW
  • Video Chat
  • Contacts Management
  • Annotation
  • Customer Widget
  • Custom Domain Mapping
  • Diagnostic tools
  • Post Session Re-direction
  • Billing
  • Webhooks
  • Zapier Integration
  • SurveyNEW
  • 6 concurrent sessions
  • Native Zia IntegrationNEW
For IT support teamsUnattended AccessAdd unlimited technicians to access your configured devices.StandardTry NowTry Now

All in Free Edition +

  • Computer Grouping
  • Group permissions
  • Bulk Deployment
  • Wake on LAN
  • File Transfer
  • Remote Power Options
  • Session Confirmation
  • Multi-Monitor Navigation
  • Custom Reports
  • Custom Email Templates
  • Screen Capture
  • Voice Chat
  • Remote Audio
ProfessionalTry NowTry Now

All in Standard Edition +

  • Session Recording
  • Remote Print
  • Remote Script ExecutionNEW
  • Annotation
  • Diagnostic Tools
  • Video Chat
  • Departments
  • Rebranding
  • Bulk Deployment via Distributor
  • Custom Domain Mapping
  • Mobile devices and IoT devices support
  • Advanced Session Audit
  • Billing
  • Webhooks
  • Scheduled Reports
  • Survey
  • Virtual Monitor
  • Secure ConnectNEW
  • Zapier Integration
  • Credential Manager
  • Native Zia IntegrationNEW

Free Plan

Start with a FREE PLAN to explore core features and basic support needs.

Try Free Plan →

%Volume Discount

Save more as your team grows with flexible discounts on both yearly and monthly billing.

Get Volume Discount →

Concurrent Pricing

Scale effortlessly with concurrent pricing — support 10+ technicians and 200+ devices without increasing costs linearly.

Explore Concurrent Pricing →

Download free Remote Support

Looking for browser based remote support without any downloads on the customer end.

Explore Cobrowse by Zoho Assist →

Useful Links

Get in touch to receive personalized pricing.

Should you require a concurrent pricing plan, looking for custom pricing or wish to integrate Zoho Assist into your application as an OEM or ISV, please reach out to us.

  • Concurrent licensing
  • OEM
  • ISVs

Enterprise Support

Gain access to our premium technical support assistance 24 hours a day, 7 days a week (Monday through Sunday), via live chat or email.

To learn more, click here.

Trusted by great brands

  • merck
  • one plus
  • tata elxi
  • ola
  • morris garage
  • daimler
  • ather
  • isuzu
  • scania
  • the london film school
  • hexaware
  • modern niagra
  • fedex
  • ticket new
  • apollo health and lifestyle ltd
  • dr.reddy's
  • amara raja
  • usha
  • concentrix
  • sunshine foods
  • fresh direct

Pricing FAQs

  • Can I get a demo of Zoho Assist?

    Of course. Click here to register for a personalized demo. One of our customer support technicians will get in touch with you shortly.

  • Can I upgrade, downgrade, or cancel my plan at any time?

    Yes, Zoho Assist is a pay-as-you-go service. You can upgrade, downgrade, or cancel your plan at any time.

  • Is Zoho Assist secure?

    Yes, it's absolutely secure. All transmissions take place through SSL/256-bit AES encryption protocols which is the industry standard security practice. This is the same standard used in online banking and payment transactions.

  • What types of payment do you accept?

    We accept payment via Visa, MasterCard, American Express, and PayPal (you must have an account with PayPal to make payments with it). We also accept payment via bank transfer or check transfer for yearly subscriptions.

Manage remote computers effortlessly.