I need to void an invoice. Is there a way to also delink the associated sales order while voiding it?
Yes, you can delink the associated sales order while voiding an invoice. To do this:
- Go to the Sales module and choose Invoices.
- Select the invoice that needs to be voided and click More.
- Choose Void.
- On the following page, enter the reason for voiding and enable the option Dissociate invoice from sales order.
- Click Void it.
Note: The Disassociate Sales Order option is supported only for invoices with a void status.