## Documentation Index Access the complete documentation index at: https://www.zoho.com/books/kb/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](./) # I can’t seem to find an option to enable customer portal for this contact. This might occur if the contact to whom you are trying to grant portal access has a contact type “Vendor”. In order to grant portal access you need to change the Contact type as “Customer”. In order to change the contact type, follow the below steps : * Go to **Contacts** tab and select the appropriate contact. * Click on the **Edit** button on the top right corner of the contact details page. * Change the contact type to “Customer” and click **Save**.