Taxes

Taxes are an integral part of any business. The taxes applicable to your business depend on your location and what you sell. In Zoho Commerce, taxes vary based on the country where your business operates, so you can configure the specific taxes your business needs.

Tax Rates

The Tax Rates tab lists the taxes active in your store, including the Tax Name and Rate (%). Use the Active taxes dropdown at the top to switch views.

Add a Tax Rate

Go to Settings > Taxes & Compliance > Taxes.
Open the Tax Rates tab.
Click + New Tax in the top right.
Enter the Tax Name and the Rate (%) at which it applies.
To calculate this tax on top of another tax, select This tax is a compound tax.
Click Save.

Once created, a tax rate can be applied to your items so tax is calculated automatically on orders.

View Associated Records

To view the records associated with a tax rate:

Go to Settings > Taxes & Compliance > Taxes.
Open the Tax Rates tab.
Hover over the tax and select View Associated Records from the dropdown.

The Associated Records panel displays the count of associated transactions.

Edit a Tax Rate

Go to Settings > Taxes & Compliance > Taxes.
Open the Tax Rates tab.
Hover over the tax and select Edit from the dropdown.

Make your changes and select the existing transactions for which you want to update the tax details.
Click Save.

Delete a Tax Rate

Go to Settings > Taxes & Compliance > Taxes.
Open the Tax Rates tab.
Hover over the tax and select Delete from the dropdown.
In the confirmation popup, click OK to delete the tax.

Mark as Inactive

You can mark a tax as inactive so it no longer applies to new orders while keeping it on record. You can mark it as active again whenever necessary.

Go to Settings > Taxes & Compliance > Taxes.
Open the Tax Rates tab.
Hover over the tax and select Mark as Inactive from the dropdown.

Create Tax Group

Go to Settings > Taxes & Compliance > Taxes.
Open the Tax Rates tab.
Click the dropdown arrow next to + New Tax and select Create Tax Group.
In the New Tax Group popup, enter a Tax Group Name.
Select the taxes to associate. You can also drag and reorder the taxes.
Click Save.

Create Taxes in Bulk

Go to Settings > Taxes & Compliance > Taxes.
Open the Tax Rates tab.
Click the dropdown arrow next to + New Tax and select Create Taxes in Bulk.
For each tax, enter the Tax Name and Rate (%).
Click + Add Tax to add another row. Use the remove icon to delete a row.
To mark the taxes as compound, select This tax is a compound tax.
Click Save.

Advanced Tax Automation - Tax Rules

Tax Rules let you automate how tax is applied across your store using a base country rate, with optional overrides for specific item categories and states.

Note: If tax is not mapped at the item level, create tax rules to apply tax rates to online orders automatically during checkout.

To create a tax rule:

Go to Settings > Taxes & Compliance > Taxes.
Under Advanced Tax Automation, open Tax Rules.
Click New Tax Rule.
Set the Country for which the tax rule applies, such as France.
Under Country Tax Rate (%), select a tax from your VAT Rates. This rate applies throughout the country.
To set different rates for specific item categories, turn on Category Tax Override. For each override, select:
Category Name: The item category.
Location: The state it applies to. This defaults to All States.
Tax: The tax rate to apply.
Click + Add Category Tax Override to add another row. Use the delete icon to remove a row.
To set different rates for specific states, turn on State Tax Override. For each override, select:
Tax Type: Item is the default tax type.
State: The state it applies to.
Tax: The tax rate to apply.
Click + Add State Tax Override to add another row. Use the delete icon to remove a row.

Click Save.

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