Abandoned Carts

This section of the reports contains:

Abandoned Carts

This report contains details of all your customers’ abandoned carts. Abandoned carts are the ones where your customers add items to their cart but do not proceed with checkout.

To view this report:

  • Click Reports on the left sidebar.
  • Select Abandoned Carts under Abandoned Carts.
FieldsDescription
Created TimeDate and time the cart was created.
EmailEmail address of the customer.
Recovery StatusThis shows the recovery status of the abandoned cart.
StatusEmail status for the recovery of the abandoned cart.
Item CountThe number of products in the abandoned cart.
Cart ValueThe total amount of the abandoned cart.

Frequently Abandoned Products

To view this report:

  • Click Reports on the left sidebar.
  • Select Abandoned Carts under Abandoned Carts.
FieldsDescription
Item NameName of the abandoned product
Cart CountThe number of abandoned carts for a product
QuantityTotal number of products
Total AmountTotal amount of the abandoned product
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