Dashboard
The dashboard in Zoho Commerce gives you an overview of your online store. This includes information of your store’s sales, shipping statuses, orders, products, and pages. You can use this data to manage your store’s performance by tracking abandoned products, page views, store visits, and many more.
General Overview
The general overview section of the dashboard contains orders, returns, cancels, payments, and low stock products’ data. Clicking these will redirect you to the respective modules where you can perform any pending actions.
| Fields | Description |
|---|---|
| Pending Orders | The pending order count will be shown here. You can confirm or cancel these orders by clicking the pending orders section. |
| Return Requests | You can accept or decline a return request by clicking on the return requests section. |
| Pending Cancel Requests | The number of cancel requests raised by your customers will be shown here. You can approve or decline these requests by clicking the pending cancel requests section. |
| Yet To Be Received Payments | The number of orders with pending payments will be displayed here. |
| Out Of Stock | This shows the number of active items in your store that are out of stock at the moment. |
Sales Summary
This section displays the total amount generated through sales and the total number of orders received on your online store. You can also view this information for a duration of your choice by clicking the dropdown in the top right corner.
Shipping Overview
This section of the dashboard shows a graphical representation of the shipping statuses of all orders from your online store.
Store Visits
This section of the dashboard shows the number of visits to your online store. These visits are unique and are based on sessions. A session refers to a group of interactions by the customer or visitor with your online store that take place within a given period.
Top Pages By Views
This section of the dashboard lists the URLs of the most frequently visited pages in terms of views. The count displayed on the right side under this section is the number of views for each page.
Top Items
The top items of your online store will be displayed based on the number of units sold and based on the number of views.
Top Abandoned Items
This section of the dashboard lists the most commonly abandoned items of your online store. An item is considered abandoned if a customer does not proceed to checkout after adding items to the cart.
