## Zoho Commerce Help Documentation Index Access the complete documentation index at: https://www.zoho.com/commerce/kb/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](../) # What should we do if we’re getting the “Products already exist” error while performing an import update? Make sure your import file contains both **Product ID** and **Variant ID**, and that the values are not converted. The Product ID and Variant ID must also be mapped correctly to the corresponding columns in the mapping step of the import process. If you still get the same error after checking these two steps, contact our support team.