Go to Settings and select Integrations under Zoho Apps.
Select Zoho SalesIQ. The integration lets you engage customers with AI-powered Zobots, track customer portal visitors, assist with payments, and use canned responses for faster, personalized interactions even during offline hours.
Click Connect to set it up. This links your SalesIQ account and adds the live chat widget to your storefront.
From the SalesIQ dashboard, customize the widget (appearance, position, operators) and configure chat triggers or pre-chat forms as needed.