Compare features across plans

4

All features Expand AllCollapse All	Starter TRY NOW Get Started	Professional TRY NOW Get Started	Advanced TRY NOW Get Started
Pay monthly Price / org / month billed monthly
Pay Yearly (Save 20% more) Price / org / month billed annually
Transaction Fee	0%	0%	0%
Users & account management
Users Users of the organization with designated roles and permissions, including the store owner role.	2	5	25
Contributors Additional users with roles like staff (specific modules), authors (edit pages), developers (admin access), or guests (author access).	1	6	6
Customer accounts/portal Transparent customer access to order status, details, and shipping info via dedicated customer portals.	Upto 2,000	Unmetered	Unmetered
Product catalog & management
Products Easily add, edit, and manage all your products in one place, ensuring your catalog is always up-to-date.	Upto 2,000	Upto 10,000	Upto 50,000
Product attribute and variants Offer different versions of a product by adding attributes like size, color, and material, giving customers more options.	Yes	Yes	Yes
Bundling Create product bundles to offer multiple items together at a special price, enhancing your sales and customer satisfaction.	Yes	Yes	Yes
Stock management Keep track of your inventory levels, set reorder points, and ensure you always have the right stock on hand.	Yes	Yes	Yes
Price list Manage diverse pricing lists for various customer groups or sales channels, ensuring accurate pricing.	-	-	Yes
Serial batch tracking Track products by serial numbers or batches, improving inventory control and simplifying product recalls if needed.	-	-	Yes
Composite items Combine multiple items to sell as a single product, ideal for kits, sets, and complex products.	-	-	Yes
Online store creation & Customization
Ecommerce store themes Choose from a variety of 20+ free customizable ecommerce themes for your online store.	Yes	Yes	Yes
Store builder Build your store easily without coding using our intuitive store builder.	Yes	Yes	Yes
Visual editors Customize your store's look and feel with an in-built visual editor tool.	Yes	Yes	Yes
Free SSL certificate Secure your website and build trust with customers using SSL encryption.	Yes	Yes	Yes
Free subdomains Get a free subdomain to establish your online presence.	Yes	Yes	Yes
Free web hosting Host your store on the internet without extra cost for hosting services.	Yes	Yes	Yes
Unlimited bandwidth Enjoy sufficient bandwidth for smooth operation of your store.	Yes	Yes	Yes
Custom pages Create unique and tailored pages for your online store to showcase your brand and products.	Upto 10	Upto 200	Upto 500
Files Easily manage and upload files related to your products and content.	Yes	Yes	Yes
File storage Upload product images, documents, and other files related to your online store	50GB	Unmetered	Unmetered
Mega Menu Create a user-friendly navigation experience with a mega menu option.	-	Yes	Yes
Product Filters Help customers find products quickly with customizable product filters.	-	Yes	Yes
Custom fields Add custom fields to gather specific information from your customers.	-	Yes	Yes
Product Reviews & Ratings Enable customers to leave reviews and ratings for your products.	-	Yes	Yes
Ecommerce Logistics & Operations
Order Management Efficiently manage and track orders from placement to fulfillment.	Yes	Yes	Yes
Pickup Location Offer customers the option to pick up their orders from designated locations.	1	1	50
Shipping Integrations Integrate with shipping carriers for seamless shipping management.	Yes	Yes	Yes
Multiple payment methods Accept payments through offline and various online methods for customer convenience.	Yes	Yes	Yes
Payment gateway integrations Integrate with popular payment gateways for secure transactions.	Yes	Yes	Yes
Live shipping rates Provide real-time shipping rates to customers during checkout.	-	Yes	Yes
Marketing & Sales
SEO Optimize your store for search engines to increase visibility.	Yes	Yes	Yes
301 redirect Easily manage and redirect URLs for improved SEO and user experience.	Yes	Yes	Yes
Blogs Share content and engage customers with a built-in blogging platform.	Yes	Yes	Yes
Custom pages Create custom pages tailored to your brand and products.	10	200	500
Newsletters Reach out to customers with promotional offers and updates via newsletters.	Yes	Yes	Yes
Social login Allow customers to log in using their social media accounts.	Yes	Yes	Yes
Social sharing Increase product visibility and reach through social sharing.	Yes	Yes	Yes
Smart recommendations Recommend products based on customer preferences and behavior using Zoho's AI-bot ZIA.	Yes	Yes	Yes
Coupons Offer discounts and promotions with customizable coupon options.	Basic	Advanced	Advanced
Facebook pixel Track and analyze Facebook ad performance for targeted marketing.	Yes	Yes	Yes
Google shopping Showcase your products on Google Shopping for increased visibility.	Yes	Yes	Yes
Buy now button Sell across platforms with the embedded Buy Now buttons.	Yes	Yes	Yes
Abandoned cart recovery Recover lost sales by reminding customers of their abandoned carts.	Yes	Yes	Yes
Customer Communication
Customizable email templates Create personalized email campaigns using customizable templates.	Yes	Yes	Yes
Email notifications Keep customers informed with automated email notifications.	Yes	Yes	Yes
Chat bot integration Provide instant support and assistance with integrated chatbot technology.	Yes	Yes	Yes
Analytics & Reporting
Sales, customer, order reports Gain insights into sales trends, customer behavior, and order history.	Yes	Yes	Yes
Fraud analytics Detect and prevent fraudulent activities with advanced analytics.	-	Yes	Yes
Traffic analytics Track website traffic and visitor behavior for optimization.	-	Yes	Yes
Support
24/5 Email support Reach out to our support team via email for 24/5 assistance.	Yes	Yes	Yes
Callback support Schedule a callback from our support team for personalized assistance.	Yes	Yes	Yes
Jumpstart program Quickly onboard into Zoho Commerce, including full store setup and configuration.	-	Yes	Yes

*Prices are exclusive of local taxes