Squarespace DNS configuration

    Last updated: September 23, 2026

    If your domain is hosted with Squarespace, you can follow the below steps to configure DKIM and CNAME records for Zoho CPaaS. It may take 24-48 hours for the records to be published in the DNS. So your domain will not be verified until that time and you will not be able to send any emails using your domain.

    Table of Contents

    Add DKIM record

    1. Login to your DNS Manager account at Squarespace.
    2. Choose Domains from the top links.
    3. Select the respective domain from the listing, and choose Advanced Settings.
    4. Click on Custom Records and choose TXT records.
    5. In the Host field, enter <selector>._domainkey*.
    6. In the Data field, enter the DKIM value* generated for your domain in your Zoho CPaaS account.
    7. Click Add.

    *Get the exact DKIM values from the Domains section.

    Add CNAME record

    CNAME records are added for both the email-sending domain as well as the email tracking domain added in Zoho CPaaS. If your domain is hosted with Squarespace, follow the below steps to add a CNAME and verify your domain.

    1. Login to your DNS Manager account at Squarespace.
    2. Choose Domains from the top links.
    3. Select the respective domain from the listing, and choose Advanced Settings.
    4. Scroll down to Custom Records and choose CNAME from the drop-down menu.
    5. In the Host field, enter the subdomain name of your domain. (For example, if subdomain is bounce.zylker.com, enter bounce in the host field).

    6. In the Data field, enter the value generated in Zoho CPaaS for this domain.

      Host

      Data

      Subdomain name
      ​(Eg., bounce, if subdomain is bounce.zylker.com)
      • To configure bounce address, get the CNAME value from the Domains section.
      • To configure Email Tracking, get the CNAME value from the Email tracking tab under the respective Agent.
    7. Click the Add button to add this CNAME record.
    8. Click Save on the top of the page.
    9. After an hour or two, log in to your Zoho CPaaS account and click Verify (usually it takes 24-48 hours for the records to be published in the DNS).
    10. If the DNS information is correctly propagated, the subdomain will be verified.

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