App usage insights User behavior intelligenceCustomer engagement analytics
Your app usage story, told in real time
Step into your app's command center with Metrics that offer insights into every aspect of your application's life, from user engagement to system health. With its integrated approach, you're not just observing—you're actively guiding your app towards improvement with informed, data-driven decisions.
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What is Metrics?
Metrics is a built-in analytics and monitoring tool that gives a comprehensive view of your usage statistics across applications and users. The dashboard provides insights into engagement statistics with the help of key performance indicators (KPIs), charts, heat maps, and more.
Dive deep into our three-part analytics framework
Metrics is a segmented dashboard, providing granular analysis tailored to your needs:
- Application activity
- User activity
- Portal user activity
Application activity: Monitor your app ecosystem
Get a bird's-eye view of how your applications are performing and being utilized:
Active vs.idle applications
Instantly see which apps are thriving and which need attention.
Hit count analysis
Track total hits and daily averages to gauge app popularity and usage patterns.
Trend visualization
Spot long-term trends in application access and usage with intuitive charts.
Top performers
Identify your most and least accessed applications at a glance.
User activity: Understand your users
Delve into user behavior to optimize engagement and improve user experience:
User engagement metrics
Track active users, assess user engagement levels, and monitor daily hit rates.
Behavioral analysis
Evaluate user patterns over time to gain insights into their behavior and engagement.
Access trends
Visualize the most and least active users patterns with dynamic line charts
Multi-platform insights
Understand how users access your apps across different devices and platforms.
Portal user activity: Optimize your customer portal
Fine-tune your customer-facing portal with dedicated analytics:
Tailored metrics
Access all the features from the user activity section, specifically for your portal users.
Customer insights
Understand how customers interact with your portal to improve service and satisfaction.
Usage tracking
Ensure your portal is meeting and exceeding user expectations.
Empower your apps with data-driven insights
Optimize user experience
Gain deep insights into user behavior, enabling you to tailor your apps for maximum engagement and satisfaction.
Make data-driven decisions
Leverage real-world usage data to prioritize feature development and allocate resources effectively.
Enhance security
Monitor and analyze user activity patterns in real time to ensure only authorized users can view sensitive data.
Increase customer retention
Understand how users interact with your portal, allowing you to improve services and build lasting relationships.