Ship my Deal automates its warehouse operations with Zoho Creator
Ship my Deal is a fast-growing third-party logistics (3PL) service provider that helps ecommerce sellers fulfill their online orders. It was struggling to scale its operations using a patchwork of email, spreadsheets and general ledger software. Read how Ship my Deal worked with Zoho Partner GKB Labs to create it’s logistics and warehousing platform.
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" Prior to Zoho Creator, we used spreadsheets and general ledger software at Ship my Deal. We made an Excel sheet for every seller we served. At the end of every month, we manually went through each spreadsheet to cross-check the services the seller used that month. We then created an invoice and sent it to the seller via QuickBooks. "
Shachar Kaniel, CEO, Ship my Deal
Challenges faced by Ship my Deal
Employees had to manually record customer information in spreadsheets and create individual invoices using other software
The data stored in spreadsheets and general ledger software was not secure
SMD couldn't scale as quickly as it wanted to because of these generic tools, and dedicated off-the-shelf warehouse manage software cost over $1,000 a month
To address these issues, Ship my Deal used Creator to build an application with four core features:
Incoming dashboard
Outgoing dashboardÂ
Invoice creator
Seller portal
The Creator-based warehouse management platform changed their day-to-day operations' status quo and helped Ship my Deal exponentially scale its business.
Benefits
Dozenshours saved every week
On item tracking, service recordkeeping, and invoicing customers
Improved customer trust
By providing up-to-date information through notifications.
Better decision-making
With advanced analytics and reports
"The bottom line is that Zoho Creator enabled us to scale. I mean, without it I would be spending most of my working hours just creating invoices instead of coming up with new services for our customers. "
Shachar Kaniel, CEO, Ship my Deal