FlowsEasy simplifies business processes for their customers with Zoho Creator

Summary

Encountering Zoho apps in their previous workplace gave Sean Clark, technical director, and Steven Edmund, co-founder, the confidence to start their company and become a Zoho Partner. Initially FlowsEasy began with Zoho CRM, but today, the company leverages other Zoho apps, including Creator, Books, and Analytics, to offer enterprise-grade solutions to clients worldwide.

The company

FlowsEasy is a UK-based Zoho Partner specializing in providing businesses with custom solutions tailored to their unique processes. Utilizing the extensive Zoho suite of applications, they've helped over 50 enterprise firms in their digital transformation journey.

The challenges

During their initial days, FlowsEasy faced two main challenges. One was managing their labor, as they had fewer developers to help build high-quality solutions. Second, the company was looking for a custom development platform to build bespoke applications.

Once, when one of their clients needed a material requirement planning (MRP) solution, the company explored Zoho Inventory. But they realized that they needed a more customized solution that would address this need. These challenges led them to try Zoho Creator, and there's been no turning back since.

The solutions

Zoho Creator has helped FlowsEasy offer quality solutions for their clients to streamline and automate end-to-end operations. These applications include:

• Order Management for MRP stock management, including manufacturing and assembly, as well as product rental management, to efficiently handle and fulfill customer and supplier orders.
• Yourwealth.space for wealth management businesses to manage consumer duty compliance and provide highly regulated periodic client reviews, including the production of client letters and tasks for advisors and paraplanners.
• A booking and course management solution for health and safety training at businesses, including a trainer portal.
• Parkpal.app for leisure park operators to control the selling and contract management process, as well as managing their lodge stock and maintenance tasks. This also includes a supplier and customer portal.

These solutions have helped customers achieve efficiency and increase revenue for their businesses. Today, the company resells specific solutions to other businesses with similar requirements, customizing them to fit their business framework.

Leveraging Zoho Creator and other Zoho applications has helped FlowsEasy grow in terms of revenue and address their labor needs. Their commitment to offering the best solutions for enhancing businesses' operations has even helped the company expand its offerings to the South African market.

Benefits and ROI

Build business specific solutions: Every business has its own unique processes and problems. FlowsEasy creates custom solutions and features directly inside the Zoho ecosystem, to achieve the goal of software consolidation.

Managing automation: Using the automation capabilities of Zoho apps, the company helps its clients automate complex processes, eliminating repetitive tasks and manual intervention.

Data consultation: FlowsEasy offers extensive support for clients in mapping and importing existing data into new systems. They create reports to help clients analyze their data, make better decisions, and carry out their operations more efficiently.

Post-implementation support: Quickly adapting to new technology can be a difficult task for businesses, which is why they assign a dedicated support SPOC to address post-implementation needs.