Get Global Picklists
Global sets or global picklists are used to manage picklist values that are common across modules. Refer this link to know more about global picklists.
Purpose
To retrieve the details of global picklists configured in your Zoho CRM account.
Request Details
Request URLs
To retrieve all the global picklists:
{api-domain}/crm/{version}/settings/global_picklists
To retrieve a specific global picklist:
{api-domain}/crm/{version}/settings/global_picklists/{global_pick_list_id}
Header
Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52
Scope
scope=ZohoCRM.settings.global_picklist.READ
(or)
scope=ZohoCRM.settings.global_picklist.ALL
Supported modules
Leads, Contacts, Accounts, Campaigns, Cases, Invoices, Deals, Price Books, Products, Purchase Orders, Quotes, Sales Orders, Solutions, Vendors, Calls, Tasks, Events, Users, DealHistory, QuotedItems, OrderedItems, PurchaseItems, InvoicedItems, Visits, Services, Appointments, and Custom.
Parameters
- includestring, optional
It is used to retrieve the list of modules with which the global picklist is associated.
Possible values:- used_in_modules - Retrieves the details of modules in which the global picklist is used.
- pick_list_values - It retrieves the details of all options of the global picklist. Use this value to retrieve all the available options in a global picklist when you perform bulk retrievals.
- include_inner_detailsstring, optional
It is used to retrieve additional details regarding the modules with which the global picklist is associated.
Possible value: used_in_modules.plural_label - To obtain the plural label of the module name.
Sample Request To Retrieve Bulk Global Picklists
Copiedcurl "https://www.zohoapis.com/crm/v7/settings/global_picklists?include=pick_list_values
-X GET
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"
Possible Errors
- NO_CONTENTHTTP 204
You have either passed an invalid ID in the request URL, or there are no global sets configured in your account.
Resoution: Check whether you have configured global picklists in your account. If yes, specify a valid picklist ID.
- INVALID_REQUEST_METHODHTTP 400
The https request method type is not a valid one
Resolution: You have specified an invalid HTTP method to access the API URL.
Specify a valid request method. Refer to the endpoints section above. - OAUTH_SCOPE_MISMATCHHTTP 401
Unauthorized
Resolution: The client does not have a valid scope to create global picklists. Create a valid token with required scopes. Refer to the scope section above. - AUTHENTICATION_FAILUREHTTP 401
Authentication failed
Resolution: Pass the access token in the request header of the API call. - INVALID_URL_PATTERNHTTP 404
Please check if the URL trying to access is a correct one
Resolution: The request URL specified is incorrect. Specify a valid request URL.Refer to the request URL section above. - INTERNAL_ERRORHTTP 500
Internal Server Error
Resolution: Unexpected and unhandled exception in the server. Contact support team.
Sample Response
Copied{
"global_picklists": [
{
"display_label": "Source",
"modified_time": "2023-12-08T16:38:29+05:30",
"api_name": "Source",
"modified_by": {
"name": "Patricia",
"id": "2423488000000483001"
},
"description": null,
"pick_list_values_sorted_lexically": false,
"id": "2423488000000492003",
"presence": true,
"created_by": null,
"actual_label": "Source",
"pick_list_values": [
{
"display_value": "-None-",
"sequence_number": 0,
"actual_value": "-None-",
"id": "2423488000000492007",
"type": "used"
},
{
"display_value": "Google+",
"sequence_number": 1,
"actual_value": "Google+",
"id": "2423488000000492041",
"type": "used"
},
{
"display_value": "Advertisement",
"sequence_number": 2,
"actual_value": "Advertisement",
"id": "2423488000000492009",
"type": "used"
},
{
"display_value": "Employee Referral",
"sequence_number": 3,
"actual_value": "Employee Referral",
"id": "2423488000000492013",
"type": "used"
},
{
"display_value": "External Referral",
"sequence_number": 4,
"actual_value": "External Referral",
"id": "2423488000000492015",
"type": "used"
},
{
"display_value": "Partner",
"sequence_number": 5,
"actual_value": "Partner",
"id": "2423488000000492017",
"type": "used"
},
{
"display_value": "Trade Show",
"sequence_number": 6,
"actual_value": "Trade Show",
"id": "2423488000000492021",
"type": "used"
},
{
"display_value": "Seminar Partner",
"sequence_number": 7,
"actual_value": "Seminar Partner",
"id": "2423488000000492023",
"type": "used"
},
{
"display_value": "Online Store",
"sequence_number": 8,
"actual_value": "Online Store",
"id": "2423488000000492025",
"type": "used"
},
{
"display_value": "Chat",
"sequence_number": 9,
"actual_value": "Chat",
"id": "2423488000000492027",
"type": "used"
},
{
"display_value": "Sales Email Alias",
"sequence_number": 10,
"actual_value": "Sales Email Alias",
"id": "2423488000000492029",
"type": "used"
},
{
"display_value": "Internal Seminar",
"sequence_number": 11,
"actual_value": "Internal Seminar",
"id": "2423488000000492031",
"type": "used"
},
{
"display_value": "Web Download",
"sequence_number": 12,
"actual_value": "Web Download",
"id": "2423488000000492033",
"type": "used"
},
{
"display_value": "Web Research",
"sequence_number": 13,
"actual_value": "Web Research",
"id": "2423488000000492035",
"type": "used"
},
{
"display_value": "Twitter",
"sequence_number": 14,
"actual_value": "Twitter",
"id": "2423488000000492037",
"type": "used"
},
{
"display_value": "Facebook",
"sequence_number": 15,
"actual_value": "Facebook",
"id": "2423488000000492039",
"type": "used"
},
{
"display_value": "Public Relations",
"sequence_number": 16,
"actual_value": "Public Relations",
"id": "2423488000000492019",
"type": "unused"
},
{
"display_value": "Cold Call",
"sequence_number": 17,
"actual_value": "Cold Call",
"id": "2423488000000492011",
"type": "unused"
}
]
},
{
"display_label": "Industry",
"api_name": "Industry",
"modified_by": null,
"description": null,
"pick_list_values_sorted_lexically": false,
"id": "2423488000000492004",
"presence": true,
"created_by": null,
"actual_label": "Industry",
"pick_list_values": [
{
"display_value": "-None-",
"sequence_number": 0,
"actual_value": "-None-",
"id": "2423488000000492043",
"type": "used"
},
{
"display_value": "ASP (Application Service Provider)",
"sequence_number": 1,
"actual_value": "ASP (Application Service Provider)",
"id": "2423488000000492045",
"type": "used"
},
{
"display_value": "Data/Telecom OEM",
"sequence_number": 2,
"actual_value": "Data/Telecom OEM",
"id": "2423488000000492047",
"type": "used"
},
{
"display_value": "ERP (Enterprise Resource Planning)",
"sequence_number": 3,
"actual_value": "ERP (Enterprise Resource Planning)",
"id": "2423488000000492049",
"type": "used"
},
{
"display_value": "Government/Military",
"sequence_number": 4,
"actual_value": "Government/Military",
"id": "2423488000000492051",
"type": "used"
},
{
"display_value": "Large Enterprise",
"sequence_number": 5,
"actual_value": "Large Enterprise",
"id": "2423488000000492053",
"type": "used"
},
{
"display_value": "ManagementISV",
"sequence_number": 6,
"actual_value": "ManagementISV",
"id": "2423488000000492055",
"type": "used"
},
{
"display_value": "MSP (Management Service Provider)",
"sequence_number": 7,
"actual_value": "MSP (Management Service Provider)",
"id": "2423488000000492057",
"type": "used"
},
{
"display_value": "Network Equipment Enterprise",
"sequence_number": 8,
"actual_value": "Network Equipment Enterprise",
"id": "2423488000000492059",
"type": "used"
},
{
"display_value": "Non-management ISV",
"sequence_number": 9,
"actual_value": "Non-management ISV",
"id": "2423488000000492061",
"type": "used"
},
{
"display_value": "Optical Networking",
"sequence_number": 10,
"actual_value": "Optical Networking",
"id": "2423488000000492063",
"type": "used"
},
{
"display_value": "Service Provider",
"sequence_number": 11,
"actual_value": "Service Provider",
"id": "2423488000000492065",
"type": "used"
},
{
"display_value": "Small/Medium Enterprise",
"sequence_number": 12,
"actual_value": "Small/Medium Enterprise",
"id": "2423488000000492067",
"type": "used"
},
{
"display_value": "Storage Equipment",
"sequence_number": 13,
"actual_value": "Storage Equipment",
"id": "2423488000000492069",
"type": "used"
},
{
"display_value": "Storage Service Provider",
"sequence_number": 14,
"actual_value": "Storage Service Provider",
"id": "2423488000000492071",
"type": "used"
},
{
"display_value": "Systems Integrator",
"sequence_number": 15,
"actual_value": "Systems Integrator",
"id": "2423488000000492073",
"type": "used"
},
{
"display_value": "Wireless Industry",
"sequence_number": 16,
"actual_value": "Wireless Industry",
"id": "2423488000000492075",
"type": "used"
}
]
},
.
.
.
]
}
]
}Sample Request To Retrieve a single Global Picklist
Copiedcurl "https://www.zohoapis.com/crm/v7/settings/global_picklists/2423488000000725001?include=used_in_modules&include_inner_details=used_in_modules.plural_label
-X GET
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"
Sample Response
Copied{
"global_picklists": [
{
"display_label": "SourceTest",
"created_time": "2023-12-08T11:22:56+05:30",
"used_in_modules": [
{
"plural_label": "Leads",
"api_name": "Leads",
"id": "2423488000000000125"
},
{
"plural_label": "Contacts",
"api_name": "Contacts",
"id": "2423488000000000129"
}
],
"api_name": "SourceTest",
"modified_by": null,
"description": "desc",
"pick_list_values_sorted_lexically": false,
"id": "2423488000000725001",
"presence": true,
"created_by": {
"name": "Patricia",
"id": "2423488000000483001"
},
"actual_label": "SourceTest",
"pick_list_values": [
{
"display_value": "-None-",
"sequence_number": 0,
"actual_value": "-None-",
"id": "2423488000000725011",
"type": "used"
},
{
"display_value": "Cold Call",
"sequence_number": 1,
"actual_value": "Cold Call",
"id": "2423488000000725002",
"type": "used"
},
{
"display_value": "Facebook",
"sequence_number": 2,
"actual_value": "Facebook",
"id": "2423488000000725004",
"type": "used"
},
{
"display_value": "Google+",
"sequence_number": 3,
"actual_value": "Google+",
"id": "2423488000000725006",
"type": "used"
},
{
"display_value": "Twitter",
"sequence_number": 4,
"actual_value": "Twitter",
"id": "2423488000000725008",
"type": "unused"
}
]
}
]
}