Deactivate Data Sharing Rule

Purpose

To deactivate a specific data sharing rule in your Zoho CRM organization.

Request Details

Request URL

{api-domain}/crm/{version}/settings/data_sharing/rules/{active_data_sharing_rule_ID}/actions/activate 

Header

Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52

Scope

ZohoCRM.settings.data_sharing.UPDATE 
(or) 
ZohoCRM.settings.data_sharing.ALL

Parameter

  • modulestring, mandatory

    To deactivate a data sharing rule, specify the API name of the module for which the rule is configured.  Use the GET - Modules Metadata API to retrieve the module API names.

Note

Use the Get Data Sharing Rules API to list all data sharing rule IDs in your organization. To know only active rules, use the "status" key with the value "active" ("status": "active").

Sample Request

Copiedcurl "https://www.zohoapis.com/crm/v8/settings/data_sharing/rules/2276164000002052006/actions/activate?module=Leads"
-X DELETE
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"

Possible Errors

  • REQUIRED_PARAM_MISSINGHTTP 400

    Required parameter is missing
    Resolution: Specify the "module" parameter. Use the GET - Modules Metadata API to retrieve the module API names.

  • ID_ALREADY_DEACTIVATEDHTTP 400

    The data sharing rule has already been deactivated
    Resolution: Specify an activated data sharing rule ID. Use the GET - Data Sharing Rules API to retrieve the rule IDs.

  • CANNOT_PROCESSHTTP 400

    Cannot process your request
    Resolution: The data sharing rule you are trying to deactivate is currently in the scheduler process. The API will work for other rules only after the scheduler completes its execution. Please try again later.

  • INVALID_DATAHTTP 400

    The given data sharing ID seems to be invalid
    Resolution:Specify a valid data sharing rule ID to activate. Use the GET - Data Sharing Rules API to retrieve data sharing rule IDs.

  • INVALID_REQUEST_METHODHTTP 400

    The http request method type is not a valid one
    Resolution: You have specified an invalid HTTP method to access the API URL.
    Specify a valid request method. Refer to the Endpoints section.

  • OAUTH_SCOPE_MISMATCHHTTP 401

    Unauthorized
    Resolution: The client does not have a valid scope to deactivate the data sharing rule. Create a new token with valid scope. Refer to the Scope section.

  • AUTHENTICATION_FAILUREHTTP 401

    Authentication failed
    Resolution: Pass the access token in the request header of the API call.

  • INVALID_URL_PATTERNHTTP 404

    Please check if the URL trying to access is a correct one
    Resolution: The request URL specified is incorrect. Specify a valid request URL. Refer to the Request URL section for details. Refer to the Request URL section.

  • INTERNAL_ERRORHTTP 500

    Internal Server Error
    Resolution: Unexpected and unhandled exception in the server. Contact support team.

Sample Response

Copied{
    "sharing_rules": [
        {
            "code": "SUCCESS",
            "details": {
                "id": "2276164000002052006"
            },
            "message": "sharing rule is deactivated successfully",
            "status": "success"
        }
    ]
}