Download an Attachment
Purpose
To retrieve and download a file attached to a record in Zoho CRM.
Endpoints
- GET /{module_api_name}/{record_ID}/Attachments/{attachment_ID}
Request Details
Request URL
{api-domain}/crm/{version}/{module_api_name}/{record_ID}/Attachments/{attachment_ID}
Supported modules
Leads, Accounts, Contacts, Deals, Campaigns, Tasks, Cases, Events, Calls, Solutions, Products, Vendors, Price Books, Quotes, Sales Orders, Purchase Orders, Invoices, Custom, Appointments, Services and Notes
Header
Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52
Scope
ZohoCRM.modules.ALL
(or)
ZohoCRM.modules.{module_name}.{operation_type}
(and)
ZohoCRM.modules.attachments.{operation_type}
Possible module names
leads, accounts, contacts, deals, campaigns, tasks, cases, events, calls, solutions, products, vendors, pricebooks, quotes, salesorders, purchaseorders, invoices, custom, appointments, services and notes
Possible operation types
ALL - Full access to attachments
READ - Get attachment data
Note
- You can only download attachments of file type, and not link type.
- To retrieve the Attachment IDs, use the Get Related Records API.
Possible Errors
- DOWNLOAD_NOT_ALLOWEDHTTP 400
You are trying to download a link attachment.
Resolution: You can only download file type attachment with this API. - INVALID_REQUEST_METHODHTTP 400
The request method is incorrect.
Resolution: Use the HTTP GET method to make this API call. Any other request method will result in this error. - AUTHORIZATION_FAILEDHTTP 400
User does not have sufficient privilege to download attachments.
Resolution: Contact your system administrator. - INVALID_DATAHTTP 400
You have specified an invalid record ID.
Resolution: Specify a valid record ID. - INVALID_MODULEHTTP 400
- The module name given seems to be invalid
Resolution: You have specified an invalid module name or there is no tab permission, or the module may have been removed from the available modules. Specify a valid module API name. - The given module is not supported in API.
Resolution: Specify a valid and supported module API name. Refer to the list of supported modules at the beginning of this page for more details.
- The module name given seems to be invalid
- OAUTH_SCOPE_MISMATCHHTTP 401
The access token you have used to make this API call does not have the required scope.
Resolution: Generate a new access token with the required scopes for this API. Refer to the Scope section at the beginning of this page for the list of required scopes. - NO_PERMISSIONHTTP 403
Permission denied to download attachment.
Resolution: Contact your system administrator. - INVALID_URL_PATTERNHTTP 404
The request URL is incorrect.
Resolution: Specify a valid request URL. Refer to the request URL section at the beginning of this page for more details. - INTERNAL_ERRORHTTP 500
Unexpected and unhandled exception in the server.
Resolution: Contact the support team at support@zohocrm.com.
Sample Request
Copiedcurl "https://www.zohoapis.com/crm/v8/Leads/100023009/Attachments/100013547"
-X GET
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"
Copiedresponse = invokeurl
[
url: "https://www.zohoapis.com/crm/v8/Leads/100023009/Attachments/100013547"
type: GET
connection:"crm_oauth_connection"
];
info response;
The requested file will be downloaded.