What's New in V8?
New APIs
Get Related Records Count of a Record
You can now use the Get Related Records Count API to retrieve the number of related list records associated with a specific record. For example, you can use this API to get the count of notes and attachments linked to a Lead record.
Calls Preferences
Enable the Calls Preferences option to activate the "From" and "To" number fields in the Calls module using the Update Calls Preferences API. You can retrieve preferences using the Retrieve Call Preferences API.
Record-Level Sharing of Emails
From V8, you can share or unshare emails at the record level for specific records or multiple records with other users within your Zoho CRM organization using the API.
Data Sharing Rules
Create and manage data-sharing rules in your organization using the Data Sharing Rules APIs. Use the Create Data Sharing Rules API to define rules and grant access to users for manipulating data across various modules. Retrieve existing rules with the Get Data Sharing Rules API, update them using the Update Data Sharing Rule API, and remove them with the Delete Data Sharing Rule API. Additionally, modify data-sharing configurations as needed with the Retrieve Data Sharing Settings API and access default data-sharing settings via the Update Default Organization Permissions API.
Note: The following Data Sharing APIs will be released in the upcoming days: Activate Data Sharing Rule API, Deactivate Data Sharing Rule API, Rerun Data Sharing Rules API, and Delete Data Sharing Rule API.
Get Rich Text Fields
You can now retrieve rich text fields and their content from multiple records in a single API call through the newly introduced endpoint in the Get Rich Text Fields API.
Open API Specification (OAS) 3.0.0
In addition to new APIs and updates to existing ones, we are introducing OpenAPI Specification (OAS) 3.0.0. This standardized format provides a structured and user-friendly way to explore Zoho CRM APIs with OAS files.
With OAS 3.0.0, you can:
- Easily understand API endpoints, input, and response formats.
- Generate SDKs.
- Integrate Zoho CRM with any third-party application effortlessly.
Additional update
APIs and References : A comprehensive page that acts as a table of contents for all Zoho CRM APIs. This page allows you to find all APIs in one location for easier navigation and reference.
Changes to our existing APIs
The following APIs are enhanced in this new version. Please refer to the Changelog to know what has changed in V8.