Supercharge your growth
with Zoho CRM

Whether you're in the early days of product growth or you've just received your next round of funding, Zoho CRM is the gold standard for taking startups to the next level. Zoho CRM empowers a global network of over 250,000 businesses in 180 countries to convert more leads, engage with customers, and grow their revenue.

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Here's how you can take your startup to the next level with a CRM

Track key performance indicators, including current trends and future predictions.

Automate every aspect of your business and cut out time-intensive, repetitive tasks.

Streamline your lead nurturing process and maximize the potential of every incoming lead.

Connect with your customers across multiple platforms, like email, telephone, and social media.

Get advanced lead and deal predictions so that you can identify the leads that are likely to convert and ultimately close more deals.

Why trust Zoho with your startup?

With more than 15 years of experience in the CRM industry, we know what it's like to be at every stage of a growing business, from a startup to a full-fledged enterprise. Today, we empower 250,000 customers across 150 countries, but we've never lost touch with our roots. We're still privately owned today as we were 15 years ago. This keeps us independent and means we only answer to our customers, not shareholders, so we take a long-term view of success and growth.

Zoho CRM was not built through mergers and acquisitions, it was built from scratch, keeping our customers front and center. When you choose Zoho CRM, you get more than just a CRM. You get our commitment to continuous improvement or our software and your experience.

300%

improvement in lead conversion rates

41%

revenue increase per sales person

26%

Improvement in customer retention rates

47%

Increase in customer satisfaction rates

Zoho CRM has everything
a startup needs

Easy to use

We know that you don't have time to master a complex, bloated business application. Zoho CRM which comes with a streamlined, easy-to-use interface that can help you start selling in no time.

Easy migration

Zoho CRM offers a streamlined migration process which lets you migrate all your sales data from your existing spreadsheets and contact managers quickly without any additional costs.

Easy customization

Zoho CRM offers a huge range of customization options that can be leveraged to fit your business processes without coding knowledge or the help of a technical team.

Zoho CRM grows with you

Your sales team might only have a few members today, but it could expand to an army as your business grows. Zoho CRM works great in teams of all sizes.

Security

With features such as encryption, audit logs, IP restrictions, and two-factor authentication, Zoho CRM conveniently protects your data, only allowing access to users you authorize.

Extended marketplace

With more than 1,000 apps in our marketplace, you can easily connect CRM with the tools you already use.

Why is Zoho CRM the best CRM
for startups?

Manage your rapidly increasing leads and deals

Bring in quality leads, nurture them, and turn them into happy, paying customers. Get a complete view of all your customer data-personal details, all the communication you've had with them, and more-in one central place.

  • Web forms
  • Lead assignment
  • Lead scoring
  • Lead enrichment

Smart web forms for lead generation

Never miss out on high-intent leads visiting your website. Zoho CRM helps you capture leads from your landing pages hosted on WordPress, Unbounce, Joomla, and other content management systems, without ever typing a single line of code.

webforms for lead generation

Assign leads automatically

Your leads come from various sources: trade shows, Adwords, websites, seminars, marketing campaigns, and more. Zoho CRM automatically filters your leads based on criteria like lead score, location, and source, and assigns them to the right sales reps so they don't fall through the cracks.

assign leads automatically

Score leads to focus your productivity

Dealing with large numbers of leads makes it difficult to determine which ones to focus on. Scoring rules in Zoho CRM's lead management tool let you use positive and negative scoring to prioritize your sales leads and ensure faster conversions.

assign scores to leads based on actions

Enrich leads with Zia

The more information you have about your leads, the more likely you are to convert them. Zia's data enrichment functionality looks for more information about each lead based on the primary information you have added about it, making your future lead nurturing process more effective.

enrich lead information automatically

Multiple channels, one platform for communication

Today, customers have more ways to interact with businesses than ever before, and you need to be ready to serve them where they are. Zoho CRM allows you to have contextual, meaningful conversations with your prospects through a range of channels.

  • Social media
  • Live chat
  • SalesInbox
  • Telephony

Make your presence felt on social media

Connect your social media profiles-like Facebook and Twitter-so you can monitor conversations about your brand. Zoho CRM lets you search for keywords relevant to your business, and shows if accounts using those keywords are your customers, prospects, or someone new to your business.

reach out to your leads on social media

Talk to leads as soon as they land on your website

Embed live chat on your websites or connect your collaborative chat tools with Zoho CRM to you turn you visitors into customers. When you integrate, you'll know if you're chatting with a prospect or a returning customer, and you'll be able to save chat transcripts to your CRM for future reference. It's easy to convert your live chats into leads, add deals, and create follow-up tasks all from your chat window.

engage your website leads through live chat

Bring customer emails from into Zoho CRM

Connect your email client and send emails from Zoho CRM, with the full history of your correspondence with each contact stored in their record details. SalesInbox automatically prioritizes and organizes your emails according to the deals that matter most to you.

prioritize the mails which matter to you based on sales pipeline stages

Integrate your calls and sales

Our PhoneBridge integration lets you connect Zoho CRM with any of our 50-plus telephony partners so you can make calls, log calls, and view customer information all in the same place. Update the call results to track the status of your calls, like if a customer doesn't pick up.

integrate with 50+ PBX providers

Automate repetitive sales tasks

Have you ever lost a deal because you forgot to follow up? Have you wasted hours of productivity on CRM data entry? Zoho CRM automates mundane sales processes and empowers your sales reps to concentrate on what they do best, building relationships.

  • Macros
  • Workflows
  • CommandCenter
  • Blueprint

Macros to make your sales run like clockwork

Sending a customer email, updating a lead's status, and creating a follow-up task are actions you have to do for every lead you contact. You can combine multiple actions into a single macro use to apply them to a whole batch of records at the same time.

automate frequent actions in one click

Automate routine tasks with workflows

From sending emails to customers to following up with leads to updating fields, there's a lot you need to do every day. Workflow rules help you get that work out of the way by automatically triggering actions when specified conditions are met.

automate tasks automatically with workflows

Lead each customer on a personal journey with CommandCenter

CommandCenter allows you to automate a customer's entire journey from lead to deal, reducing manual interventions at every step. Once the actions are clearly defined, the subsequent steps will occur automatically. For example, if the prospect has items in their cart, an email can be sent automatically after three days reminding them to purchase the items.

automate customer journeys with commandcenter

Build scalable and repeatable sales processes with Blueprint

How does your sales team keep up with all your leads, prospects, and customers? How do they know what to do at each stage in the pipeline? We've created Blueprint, a technology inside Zoho CRM, to gently guide users through what actions should be taken at what time, and prompt them for the right information in the right sequence. Make your process easy to follow for everyone from new hires to your longest serving salespeople.

build fully-fledged sales processes with blueprint

Make data-driven decisions with
in-depth reports

From lead analytics to deal insights, activity stats, and email analytics, Zoho CRM's advanced analytics help you monitor every aspect of your sales cycle. Create customized dashboards with analytical widgets for sales, such as charts, target meters, KPIs, and sales funnels. Make data-driven decisions with customizable reports and boost your sales success with actionable data intelligence.

dashboards give you the information you need at only a glance away

Work remotely

Conduct sales presentations and meetings, right from your CRM software. Run your sales from your chat window. Create channels in Cliq to brainstorm, discuss sales strategies, and share information from Zoho CRM. Zoho CRM ensures that remote work won't cause a dip in your numbers, and that your sales team stays productive wherever they are.

Run global sales teams successfully with Remote Sales Office

How do Zoho CRM's pricing plans
stack up against other CRMs?

 
Features
    
Zoho CRM Standard
$14
Salesforce Essentials
$25
Hubspot Starter
$45
Sugar CRM Professional
$80
Multiple Pipelines
 
 
 
 
Mass email
 
 
$
$
Social Media Management
 
$
 
 
Automated lead generation from Facebook and Twitter
 
$
 
$
Live Chat and visitor tracking
 
$
 
 
Lead Scoring
 
 
 
$
Forcasting
 
 
 
$
Marketing Campaigns
 
$
$
$
Advanced customization
Canvas(free)
 
 
 

Zoho CRM (Std)

Zoho CRM (Std)

Multiple Pipelines
Mass email
Social Media Management
Automated lead generation from Facebook and Twitter
Live Chat and visitor tracking
Lead Scoring
Forcasting Campaigns
Marketing Campaigns
Advanced customization
Canvas(free)
Monthly price per user
From $14
Multiple Pipelines
Mass email
Social Media Management
$
Automated lead generation from Facebook and Twitter
$
Live Chat and visitor tracking
$
Lead Scoring
Forcasting
Marketing Campaigns
$
Advanced customization
Monthly price per user
From $25
Multiple Pipelines
Mass email
$
Social Media Management
Automated lead generation from Facebook and Twitter
Live Chat and visitor tracking
Lead Scoring
Forcasting
Marketing Campaigns
$
Advanced customization
Monthly price per user
From $45
Multiple Pipelines
Mass email
$
Social Media Management
Automated lead generation from Facebook and Twitter
$
Live Chat and visitor tracking
Lead Scoring
$
Forcasting
$
Marketing Campaigns
$
Advanced customization
Monthly price per user
From $80

Integrates with the apps you use
every day

Zoho CRM makes it easy for you to create a connected working environment by integrating with more than 100 popular business apps that you use every day.

Zoho CRM was built to integrate with other apps and services you use every day
Start, build, and grow with Zoho for Startups

Start, build, and grow with Zoho for Startups

Big dreams but held back by tight budgets? The Zoho for Startups program gives you enough wallet credits to get started with Zoho CRM along with all the business software you need to scale your business.

Learn more ->

1.86L Wallet Credits

Eligible startups can get up to 1.86 lakhs INR worth of Zoho Wallet credits to explore Zoho.

Free Consultation

Register for a free consultation from our Concierge team to narrow down the applications best suited for your business.

50+ Integrated Applications

Choose from 50+ integrated applications from our catalog to purchase using the startup credits, valid for 360 days.

* Startups with current or previous paid subscriptions to Zoho's applications are not eligible.** Startups that have previously received the benefits of the Zoho for Startups program are not eligible to apply.

Salesforce does a nice job of making people think all other CRMs lack functionality. We checked out Zoho and found that not only did it have all of the functionality Salesforce has, but the interface was much more thoughtful and well-designed. Bernard Health's bottom line has improved significantly since switching to Zoho.

Alex Tolbert CEO, Bernard Health

HI Tours have worked on two CRMs, initial few years on Microsoft Dynamics and subsequent years on Salesforce. And we were suffering from implementation delays and subsequently loss of productivity and efficiency. We found Zoho a customizable and rapidly scalable solution.

Prem Syal Founder, Hi Tours

Oracle on Demand is a very complicated CRM, and required the help of an expert in setting up workflows and reports, as they are too difficult for a standard admin to do. The mobile applications for were limited and didn't the functionality required by Pickles. At less than half the cost, Pickles was getting much more productivity out of Zoho CRM, and many business needs were now being met. Pickles saved more than 50% costs switching from Oracle on Demand, leaving revenue to be allocated elsewhere.

Pickles Auctions Australia's No. 1 Auction and Valuation specialist
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Kickstart your journey with Zoho CRM

Zoho CRM is easy to use, easy to onboard and takes zero implementation time. Try Zoho CRM for free today and get your startup up and running in no time.

Sign Up For Free SEE PLANS AND PRICING

CRM 101: The basics of CRM software explained

What features are available in Zoho's free CRM for startups?

Zoho CRM includes a free forever plan which includes three free user licenses and essentials like leads, documents, and mobile apps. The free package might be the perfect fit for you if you've just launched your startup. Manage your leads and deals, structure your pipeline, reach out to your leads over multiple channels, automate your sales process, send email marketing campaigns, and make data-driven decisions with real-time dashboards and informative reports.

How is Zoho CRM helpful for a startup?

Zoho CRM includes everything a startup needs and more, eliminating the need for you to buy additional software for social media management, email marketing, marketing automation, customer surveys, and business intelligence. You can even streamline your team communication with Zoho Cliq, a free team collaboration tool.

Why is Zoho CRM the best CRM for B2B startups?

Zoho CRM-with its broad coverage, deep features, and intuitive UI-can go head-to-head against any other big name CRM when it comes to technology and functionality. Where other CRMs use predatory business practices and aggressive, multi-year contracts to strong arm users into sticking around, we're so confident in the strength of our product that we offer flexible, month-to-month subscriptions that can grow with your business.

Is Zoho CRM free?

Zoho CRM includes a free forever plan which includes three free user licenses and essentials like leads, documents, and mobile apps. The free package might be the perfect fit for you if you've just launched your startup.

Is my data safe?

We're serious about keeping your data safe and secure. Our facilities have stringent 24/7/365 security with video monitoring, biometric access, and advanced fire, flood, and theft monitoring systems. Our network security system employs the latest encryption and intrusion detection and prevention technologies. Learn more about Zoho's data protection measures.

Can I switch plans?

Of course you can! Log in to Zoho CRM, click the Upgrade link on the Home page, and follow the steps on the Subscription page to switch to a new plan.