integrations

How do I send WhatsApp notifications for contact persons?

Here’s how you send Whatsapp notifications for your contact persons:

  • Go to Sales on the left sidebar and select Customers.
  • Select the customer for whom you want to enable WhatsApp messaging.
  • Scroll down and click the Gear icon next to the contact person and select Edit.
  • Ensure that the customer’s phone number is right and begins with a proper country code.
  • Mark the option WhatsApp under Communication Channels.
  • Click Save and WhatsApp will be enabled for the contact person.

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