How do I send WhatsApp notifications for the primary contacts?

To send notifications to your customers through WhatsApp, you’ll have to enable WhatsApp for them. Here’s how:

• Go to Sales on the left sidebar and select Customers.
• Select the customer for whom you want to enable WhatsApp messaging and click Edit in the Overview section.
• Ensure that the customer’s phone number is right and begins with a proper country code.
• Mark the option WhatsApp under Communication Channels.
• Click Save and WhatsApp will be enabled for the primary contact.