## Zoho Inventory Documentation Index Access the complete documentation index at: https://www.zoho.com/de-de/inventory/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](./) # When I click on ‘Get Rates’ I’m facing an error that states ‘You must select a trackable option for at least one menu item under Service Tracking Preferences’. What should I do? If you come across an error stating that you must choose a trackable option: * Navigate to the **Service Tracking Preferences** section on the same page. * Click on the dropdown for one of the preferred menu items. * Choose a suitable option under the **‘Trackable’** category. * Click **Get Rates**. ![Service Tracking Preferences in USPS](/inventory/help/images/integrations/usps-trackable-preference.png)