Skip to product menu
close
EXPLORE ALL PRODUCTS

Sales

CRM

Comprehensive CRM platform for customer-facing teams.

CRM
Voice

Cloud Contact Center Software for businesses.

Voice
Sign

Digital signature app for businesses.

Sign
Forms

Build online forms for every business need.

Forms
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
Bookings

Appointment scheduling app for consultations with customers.

Bookings
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
Thrive

Loyalty platform to reward, retain, and grow your customer base.

Thrive
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
Voice

Cloud Contact Center Software for businesses.

Voice
Sign

Digital signature app for businesses.

Sign
Forms

Build online forms for every business need.

Forms
Social

All-in-one social media management software.

Social
Survey

Design surveys to reach and interact with your audience.

Survey
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
Sites

Online website builder with extensive customisation options.

Sites
Backstage

End-to-end event management software.

Backstage
PageSense

Website conversion optimization and personalisation platform.

PageSense
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
Webinar

Webinar platform for webcasting online webinars.

Webinar
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
NEW
Domains

Easy domain registration, transfer, and secured DNS management.

Domains
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
Thrive

Loyalty platform to reward, retain, and grow your customer base.

Thrive
Publish

Manage all your local business listings on a single platform.

Publish
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

Desk

Helpdesk software to deliver great customer support.

Desk
Assist

Remote support and unattended remote access software.

Assist
Voice

Cloud Contact Center Software for businesses.

Voice
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
Bookings

Appointment scheduling app for consultations with customers.

Bookings
FSM

End-to-end field service management platform for service businesses.

FSM
Lens

Interactive remote assistance software with augmented reality.

Lens
Solo

The all-in-one toolkit for solopreneurs.

Solo
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

Books

Powerful accounting platform for growing businesses.

Books
Expense

Effortless expense reporting platform.

Expense
Sign

Digital signature app for businesses.

Sign
Inventory

Powerful stock management and inventory control software.

Inventory
FREE
Invoice

100% Free invoicing solution.

Invoice
Billing

End-to-end billing solution for your business.

Billing
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
Commerce

eCommerce platform to manage and market your online store.

Commerce
Checkout

Collect payments online with custom branded pages.

Checkout
Practice

Practice management software for accounting firms.

Practice
Solo

The all-in-one toolkit for solopreneurs.

Solo
NEW
Payments

Unified payment solution built for all businesses.

Payments
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email, Storage, and Collaboration

Mail

Secure email service for teams of all sizes.

Mail
Voice

Cloud Contact Center Software for businesses.

Voice
Sign

Digital signature app for businesses.

Sign
WorkDrive

Online file management for teams.

WorkDrive
Bookings

Appointment scheduling app for consultations with customers.

Bookings
Cliq

Stay in touch with teams no matter where you are.

Cliq
Notebook

Beautiful home for all your notes.

Notebook
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
Learn

Knowledge and learning management platform.

Learn
Office Integrator

Built in document editors for web apps.

Office Integrator
Writer

Word processor for focused writing and discussions.

Writer
TeamInbox

Shared inboxes for teams.

TeamInbox
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
Show

Create, edit, and share slides with a sleek presentation app.

Show
Tables

Work management tool to connect people, processes, and information.

Tables
Sheet

Spreadsheet software for collaborative teams.

Sheet
Office Suite

Powerful collaborative work platform for teams.

Office Suite
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
ToDo

Collaborative task management for individuals and teams.

ToDo
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

Expense

Effortless expense reporting platform.

Expense
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
People

Organize, automate, and simplify your HR processes.

People
Sign

Digital signature app for businesses.

Sign
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
Shifts

Employee scheduling and time tracking app.

Shifts
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

Creator

AI-powered platform to build custom business apps.

Creator
Assist

Remote support and unattended remote access software.

Assist
Vault

Online password manager for teams.

Vault
Directory

Workforce identity and access management solution for cloud businesses.

Directory
Lens

Interactive remote assistance software with augmented reality.

Lens
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
NEW
eProtect

Comprehensive email security and archiving for every business.

eProtect
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit

BI and Analytics

Analytics

Modern self-service BI and analytics platform.

Analytics
DataPrep

AI-powered ETL tool for effective data integration and movement.

DataPrep
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI

Project Management

Projects

Manage, track, and collaborate on projects with teams.

Projects
Sprints

Planning and tracking tool for scrum teams.

Sprints
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
Solo

The all-in-one toolkit for solopreneurs.

Solo
Suites
Projects Plus

Unified project management platform for intelligent, data-driven work.

Projects Plus

Developer Platforms

Creator

AI-powered platform to build custom business apps.

Creator
Flow

Automate business workflows by creating smart integrations.

Flow
Office Integrator

Built in document editors for web apps.

Office Integrator
DataPrep

AI-powered ETL tool for effective data integration and movement.

DataPrep
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
Tables

Work management tool to connect people, processes, and information.

Tables
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
Apptics

Application analytics for all apps.

Apptics
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI

IoT

IoT

Low-code IoT platform and solutions for connected businesses.

IoT
CRM Plus

Unified platform to deliver top-notch customer experience.

Try now
CRM Plus
Service Plus

Unified platform for customer service and support teams.

Try now
Service Plus
Finance Plus

All-in-one suite to manage your operations and finances.

Try now
Finance Plus
People Plus

Comprehensive HR platform for seamless employee experiences.

Try now
People Plus
Workplace

Application suite built to improve team productivity and collaboration.

Try now
Workplace
Marketing Plus

Unified marketing platform for marketing teams.

Try now
Marketing Plus
Projects Plus

Unified project management platform for intelligent, data-driven work.

Try now
Projects Plus
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
Skip to main content

Publishing an Extension Publicly

You can let other end-users of Zoho Desk find your extension in Marketplace and install it in their portal by choosing Public for Extension Visibility option in the upload form.

In public extension, you can make it available for free or for a price. In Zoho Desk, payment for extensions is charged either per installation or per user. End-users can opt for a trial of the extension to explore its functionalities. If they are satisfied with the extension and decide to purchase it, they can choose the payment type that suits them.

The form through which you submit more details of your extension appears. Follow the wizard through and upload your extension.

To publish as a Public Extension, follow the steps given below:

1. Once your extension is ready to publish, select Public for Extension Visibility option in Publish Details page.

By selecting Public, your Company Name will be auto-populated. 

2. Click Publish.

Now, the Marketplace Details  page will be opened for submitting your extension for review with Marketplace team. In this page, you will be requested to provide the primary information, prerequisite details, images, summary, and pricing details. Before you start to fill in the details, check the Prerequisites here.

3. In Primary tab, provide the following details:

  • Category: Represents the domain to which your extension belongs.
  • Integration with, Name & Namespace: These details will be auto-populated.
  • Privacy policy of your extension & Terms of service document: The URLs of your extension's privacy policy document and terms of service document.
  • Does your app store any personal data?: Confirms whether your Extension/App stores any personal data of installer. If it stores any personal data, list out the data that you are going to store.

4. Read and agree Marketplace vendor agreement and Marketplace GDPR policies.

5. Click Next.

6. In Prerequisite tab, enter the following details:

  • Supported edition: Lists the editions that are supported for your extension
  • Installation type: This field will be pre-filled.

The options available for installation vary depending on the extension you choose to submit.

7. Click Next.

8. In Imagery tab, upload the following as per the given conditions:

  • Extensions icon: The icon used on the display.
  • Thumbnail: The icon on the Marketplace listing of the app.
  • Screenshots: The images of your app's UI to illustrate how it works.

Please refer the Marketplace listing style guide for more information.

9. Click Next.

 

10. In the Summary tab, provide the following details:

  • Tagline: A short one-line description that explains the core functionality and benefit of your extension.
  • Description: A brief-note on the use case of your extension.
  • Key features: A maximum of four capabilities or functionalities of extension.
  • User education: Links of the documentation like User guide, Admin guide, Help document and Case studies to help the user understand and use the extension.
  • Help video: Link of an overview video of your extension.

Please refer the Marketplace listing style guide for more information.

11. Click Next

12. In the Pricing tab, provide the following details:

  • Globally available: Specify whether your extension is globally available or not
  • Pricing: Specify whether the extension is free or paid.

For a paid extension,

  • You can choose the Pricing type and Pricing per User / Organisation / Records / UserGroup 

The pricing type can be either recurring or one time. If you select the recurring mode of payment, you can choose to provide an annual discount for the user.

  • You can provide a customized plan name and set pricing for your extension
  • You can choose to offer a free trial to users as part of your marketing plan.

Note: Once the extension is published, the changes in plans can be made only after 30 business days.
 

13. Click Submit.
Once you submit the extension, the confirmation page will display.

After Submitting the Extension

  • You can check the status of your app in the My Apps section in the partner console.
  • The Preview option shows you how the app's Marketplace listing would appear.
  • The submitted app will go through four stages of review. Once it has passed review, it will then be made available on Marketplace. You can preview your app before it goes live and make any necessary changes.
  • If you have not furnished the necessary data or if any clarifications are required, one of our technical reviewers will contact you via the Partner Console. You will also receive an email about any activity in the Partner Console.
  • The Inbox of your Partner Console displays all your messages and conversations with the admins. Any messages from the admins about the app review will be in your inbox. You can reply to the message and add attachments if needed. Each attachment can be a maximum of 10 MB.
  • You can use the Talk to Admin option to have a discussion with the admin. Select the type of query, the app it is related to, and enter the specifics. An email conversation will be triggered.
  • The Help section has a standard set of frequently asked questions which you can read through to understand Marketplace better.

After you upload your extension on the Sigma site, the Zoho Desk team reviews it for functionality and usability, and provides you with feedback if any enhancements are required. The extension is made available on Marketplace after it passes the review and functions as intended.