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  • Tag: customer experience
  • Photo of a website open on a Macbook
    561 views | 4 min read

    Do you really need a website for your small business?

    Business
  • someone using mobile for texting
    734 views | 5 min read

    The power of instant messaging for businesses

    Business
  • people working in their office ambience
    325 views | 3 min read

    Empowering organisations: The impact of system integrations on employee operations and data security

    Business
  • close up photo of an iPhone screen with social media app logos on it
    785 views | 4 min read

    Why social media should be part of your customer service strategy

    Business
  • Photo of two lego figures shaking hands
    748 views | 5 min read

    Long-term benefits of integrating your CRM and email marketing systems

    Business
  • photo of an open laptop with a few charts on the screen
    624 views | 5 min read

    How website analytics can boost your sales, marketing, and customer service operations

    Business
  • image of a bunch of baloons with smiley faces on them
    1.2K views | 5 min read

    How you can provide a great customer experience as a small business

    Business
  • A customer paying for their purchase
    1.2K views | 4 min read

    Strategies that increase customer loyalty

    Business
  • a black telephone receiver with its cord extending to the end of the picture
    1.3K views | 3 min read

    Why SMEs should focus on retaining customers in an uncertain operating environment

    Business
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A publication for technology professionals down under. We offer opinion pieces and how-to guides on running a business in our corner of the world. Owned and managed by Zoho Corp. Pty. Ltd.

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