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Integrate Zoho Commerce With Gokwik Checkout

Gokwik Checkout is a faster one-click checkout solution that helps reduce cart abandonment and improve the overall buying experience. By integrating Gokwik Checkout with Zoho Commerce, you can auto-fill customer details, offer a smoother payment flow, and lower the risk of failed COD deliveries by verifying the customer’s address.

Benefits of the Integration

  • Speed up checkout with a one-click experience.
  • Reduce cart abandonment by auto-filling customer details.
  • Offer customers a wider range of payment options.
  • Improve COD success by validating customer address details before fulfillment.

Accessing Gokwik Checkout

To access Gokwik Checkout:

  • Click Settings in the top right corner.
  • Select Checkout under Integrations & Marketplace.
  • Click Request Access next to Gokwik. A support email will be sent to the Zoho Commerce support team.

Note: The support team will guide you through creating a Gokwik account. After the account is created and access is approved, you can complete the setup in Zoho Commerce.

Set Up Gokwik

Once you have access to Gokwik, you can set up the integration in Zoho Commerce. The Set Up Now option will be available in the Gokwik section under Checkout settings.

To set up Gokwik:

  • Click Settings in the top right corner.
  • Select Checkout under Integrations & Marketplace.
  • Once access is approved, click Set Up Now next to Gokwik.
  • In the GoKwik popup, enter the Merchant ID, App ID, and App Secret provided by Gokwik.
  • Click Next to complete the setup.
  • Open the test checkout link displayed in the pop-up and confirm that the page loads correctly.
  • If you have tested everything and the checkout page works as expected, enable the checkbox and click Activate.
  • If you want to make any changes, click Back to Setup to return to the previous step.

Once the setup is complete, the integration is connected and ready to use in your store.

Reconfigure Gokwik

If you need to update the connection details or credentials, use the Reconfigure option.

To reconfigure Gokwik:

  • Click Settings in the top right corner.
  • Select Checkout under Integrations & Marketplace.
  • Click Reconfigure next to Gokwik.
  • Update the required details and save the changes.

The updated configuration is applied to your Gokwik integration.

Deactivate Gokwik

If you want to temporarily stop using Gokwik, you can deactivate the integration from the payment settings page.

To deactivate Gokwik:

  • Click Settings in the top right corner.
  • Select Checkout under Integrations & Marketplace.
  • Click the dropdown next to the setting icon and select Deactivate in the Gokwik section.
  • Click Deactivate in the confirmation pop-up.

The Gokwik integration is disabled, and customers can no longer use it during checkout until it is reactivated.

Delete the Integration

If you no longer want to use Gokwik, you can disconnect it from Zoho Commerce.

To delete the integration:

  • Click Settings in the top right corner.
  • Select Checkout under Integrations & Marketplace.
  • Click the Delete icon next to Gokwik.
  • Click Delete to confirm in the confirmation pop-up.

The Gokwik integration is removed from your organization, and your customers can no longer use it for checkout.

How Gokwik Checkout Works

Once Gokwik is configured and activated, the native checkout button on the online store is replaced by the Gokwik checkout button. When the customer initiates checkout, they verify their identity using mobile OTP. Gokwik then fetches the customer’s saved addresses from its network and displays the cart details, applicable coupons, and available shipping methods retrieved from Zoho Commerce. This allows the customer to complete the purchase within the Gokwik checkout popup.