## Zoho Commerce Help Documentation Index

Access the complete documentation index at:
https://www.zoho.com/en-fr/commerce/help/llms.txt

Use this file to discover all available documentation pages before proceeding.

# Managing Organization and Account

Zoho Commerce lets you manage your Zoho account and organizations from one place. You can update your primary email address, change your password, close your account, create organizations, and switch between organizations.

## Manage Your Zoho Account

Your registered email address is the primary email address for your Zoho Commerce account. You can update it and change your Zoho account password from Zoho Accounts.

### Update Email Address

The email address that you provided when you signed up for Zoho Commerce is your registered email address by default.

To update your primary email address:

*   Log in to your Zoho Commerce organization.
*   Click the **My Profile** icon in the top-right corner.
*   Select **My Account** from the right pane. You are redirected to the [Zoho Accounts](https://accounts.zoho.com/) page.
*   In Zoho Accounts, click **Profile** in the left sidebar.
*   Select **Email Address**.
*   Under **My Email Addresses**, click **\+ Add Email Address**.
*   Enter the new email address.
*   Enter the OTP sent to the new email address to verify it.
*   Click **Add**.
*   Hover over the new email address and click **Mark as Primary**.

The email address marked as primary is used for your Zoho Commerce account.

### Change Password

You can change your Zoho account password whenever required.

To change your password:

*   Log in to your Zoho Commerce organization.
*   Click the **My Profile** icon in the top-right corner.
*   Select **My Account** from the right pane. You are redirected to the [Zoho Accounts](https://accounts.zoho.com/) page.
*   In Zoho Accounts, click **Security** in the left sidebar.
*   Click **Change Password** next to **Password**.
*   In the popup, enter your **Current Password**.
*   Enter the **New Password**.
*   Enter the new password again in **Confirm New Password**.
*   Click **Change Password**.

If you forgot your current password, click **Forgot Password?** in the password popup to reset it.

**Note:** To terminate existing browser and mobile app sessions, go to **Security** → **Device Sign-ins** in [Zoho Accounts](https://accounts.zoho.com/). Select the sessions you want to terminate and click **Delete**.

### Delete Account

You can close your Zoho account when you no longer need it.

**Warning:** Deleting your Zoho account permanently deletes all data associated with it. If you are the admin of an existing organization, close the organization before you close your account.

To delete your account:

*   Log in to your Zoho Commerce organization.
*   Click the **My Profile** icon in the top-right corner.
*   Select **My Account** from the right pane. You are redirected to the [Zoho Accounts](https://accounts.zoho.com/) page.
*   In Zoho Accounts, click **Settings** in the left sidebar.
*   Select **Close Account**.
*   Click **Close Account**.
*   On the next page, click **Proceed** to confirm.

Your Zoho account is deleted after you confirm the action.

## Manage Your Organization

Zoho Commerce lets you manage multiple organizations and users from one account. You can create multiple stores, join existing organizations, and switch between organizations.

### Create a New Organization

Make sure you have the permissions required to access the Zoho Commerce features that you want to use.

To create a new organization:

*   Log in to your Zoho Commerce organization.
*   Click the **Organization Name** dropdown in the top-right corner.
*   Click **Manage** under **My Organizations**.
*   Click **\+ New Organization**.
*   Enter your business details to customize your online store.
    *   **Organization Name** - Enter your online store’s name.
    *   **Country** - Select the country where your store operates.
    *   **Currency** - Select your organization’s accounting currency.
    *   **Time Zone** - Select the time zone on which your store operates.
    *   **Where are you on your selling journey?** - Choose your current state in the selling journey from the dropdown list
    *   **Industry** - Choose your store’s domain.
*   Read the terms and policies, then select **I agree to the Terms of Service and Privacy Policy**.
*   Click **Create your online store**.
*   On the next page, click **Get Started** to create your store with the default theme selected for your industry.

To select a different theme:

*   Click **View All Themes**.
*   Select a theme from the theme library.
*   Click **Use This** to apply the theme to your online store.

**Note:** You can change the template or customize your online store later.

The new organization is created after you complete the setup.

### Switch to Another Organization

If you belong to multiple organizations, you can switch between them from the organization menu.

*   Log in to your Zoho Commerce organization.
*   Click the **Organization Name** in the top-right corner.
*   Select the organization that you want to switch to from _My Organizations_ list.