## Zoho Inventory Documentation Index

Access the complete documentation index at:
https://www.zoho.com/en-fr/inventory/llms.txt

Use this file to discover all available documentation pages before proceeding.

# E-Invoicing

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E-invoicing lets you send eligible invoices and credit notes to your customers through the e-invoicing portal in France. Zoho Inventory connects to this portal through B2Brouter, an [approved platform](/en-fr/inventory/help/e-invoicing/e-invoicing.html#what-is-an-approved-platform), so you can send sales transactions to customers and receive purchase transactions from vendors without leaving Zoho Inventory.

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## What Is E-Invoicing

E-invoicing is the process of sending an invoice or credit note electronically through the e-invoicing portal, instead of sharing it only as a PDF. Your customer receives it in the approved platform they use.

In Zoho Inventory, e-invoicing applies when you create an invoice or credit note for a business customer in France whose electronic address is listed in the PPF Annuaire and routed through an approved platform. Once the transaction is pushed, B2Brouter submits it through the e-invoicing portal and the required sales data is shared with DGFiP.

**Scenario:** Patricia, an accounts receivable manager at Zylker, a French services company, needs to send an invoice to a VAT-registered business customer in France. The customer’s electronic address is listed in the PPF Annuaire. Patricia pushes the invoice from Zoho Inventory. B2Brouter delivers it through the e-invoicing portal, and the required sales data is sent to DGFiP. The customer receives the invoice through their approved platform, so Patricia does not need to report the sale separately.

When you push an invoice or credit note through e-invoicing, the approved platform also sends the required sales data to DGFiP. You do not need to report that sales transaction separately using e-reporting.

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## How E-Invoicing Works in Zoho Inventory

Zoho Inventory has partnered with B2Brouter to send and receive e-invoices in France. After you set up e-invoicing, Zoho Inventory uses your organisation details, such as your VAT Registration Number and SIRET, to connect to B2Brouter. You do not need a separate B2Brouter account.

You can also export invoices in [Factur-X format](factur-x.html) for B2G invoicing through Chorus Pro.

**Note:** If Factur-X is enabled, it will be disabled automatically when you enable e-invoicing.

### What Is an Approved Platform

An approved platform (PA, or _Plateforme Agréée_) is a solution certified by the French tax authority to handle e-invoicing and e-reporting.

Zoho Inventory is not a PA. It is classified as a compatible solution (SC, or _Solution Compatible_), which means it connects to a certified PA to meet these requirements. To support e-invoicing and e-reporting, Zoho Inventory integrates with B2Brouter, which is an approved platform.

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## Understanding SIREN, SIRET, and Suffix

France’s e-invoicing system uses SIREN, SIRET, and Suffix to identify your organisation and route invoices.

**SIREN**

A SIREN is your organisation’s unique 9-digit identifier. It stays the same across all your locations.

**SIRET**

A SIRET is a 14-digit identifier for a specific business location. If your business moves, the SIRET for that location may change.

**Suffix**

A suffix is an extra identifier that you can use with your SIREN to route invoices to a department, team, or location. For example:

*   MARKETING for the Marketing department
*   PROCUREMENT for the Procurement department
*   PARIS for a specific location

Use a suffix if your SIREN or SIRET is already registered with another e-invoicing provider and you want to use Zoho Inventory as an additional provider. Do not register the same SIREN or SIRET again in Zoho Inventory. To add a suffix, refer to [Add a Suffix](#add-a-suffix).

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## Set Up E-Invoicing

**Prerequisite:** Before setting up e-invoicing, enter and save your **VAT Registration Number** and **VAT Registration Date** in Tax Settings.

To set up e-invoicing:

*   Go to **Settings** in the top-right corner.
*   Select **E-Invoicing** under _Taxes & Compliance_.
*   In the _Prerequisites_ section, enter the following details:

**Organisation Details**

Field

Description

**Registered Name**

Enter the legal name of your organisation as registered with the French authorities.

**SIREN**

Enter your 9-digit business identification number.

**SIRET**

Enter your 14-digit establishment identification number.

**VAT Registration Number**

Enter your French VAT registration number.

**Reporting Period**

Select the VAT reporting period that applies to your organisation.

**Enterprise Size**

Select the size of your enterprise. This determines your e-invoicing mandate deadline.

**NAF Code**

Enter your NAF activity code.

**Organisation Address**

Field

Description

**Address Line 1**

Enter the primary address of your organisation.

**City**

Enter the city.

**State**

Select the state.

**Postal Code**

Enter the postal code.

**Mobile Number**

Enter a contact number for your organisation.

**Update Organisation Address**

Choose whether to update the address only in new transactions, or in both existing and new transactions.

**e-Invoicing**

Field

Description

**Is SIREN registered with another provider?**

Select **Yes** if your SIREN is already registered with another e-invoicing provider. You will need to enter a suffix. Select **No** if it is not registered with another provider.

**Tax Reporting Start Date**

Select the date from which the invoices you issue will be included in tax reports and transmitted to the PPF.

**E-Invoicing Scheme**

Select the scheme used to identify your business for e-invoicing and to generate and transmit tax reports to the PPF. If you select **SIRET** or **SUFFIX**, registration may take up to 24 hours, after which you can start e-invoicing.

**SUFFIX**

Enter the suffix you want to append to your SIREN to create your electronic address. Learn how to [add a suffix](#add-a-suffix).

*   Review the _Terms and Conditions_, select **Accept & Continue**, and click **Save & Continue**.
*   On the _E-Invoicing_ page, enable **Push sales transactions** if you want to send invoices and credit notes through the e-invoicing portal.
*   Enable **Fetch purchase transactions** if you want to receive bills from vendors through the e-invoicing portal. This option is enabled by default and cannot be disabled after you enable it.
*   Click **Complete Setup**.

**Note:** If you set up e-invoicing using a SIRET or suffix, you need to wait for 24 hours before you can start pushing transactions.

### Add a Suffix

To add a suffix for your organisation:

*   Go to **Settings** in the top-right corner.
*   Select **E-Invoicing** under _Taxes & Compliance_.
*   In the _e-Invoicing_ section, select **Yes** for **Is SIREN registered with another provider?**
*   Select **SUFFIX** as the _E-Invoicing Scheme_.
*   Enter the suffix in the **SUFFIX** field.

**Note:** Enter only the suffix value, such as MARKETING. Do not enter the SIREN along with it. Zoho Inventory stores the electronic address as SIREN\_Suffix.

To add a suffix for a customer, select **Suffix** as the _Electronic Address Scheme_ and enter the identifier in _Electronic Address Value_. Learn more about [adding an electronic address for customers](#add-electronic-address-for-customers).

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## Add Electronic Address for Customers

Add the customer’s electronic address so Zoho Inventory can send eligible invoices to the correct recipient.

To add the details:

*   Go to _Sales_ on the left sidebar and select **Customers**.
*   Select the customer.
*   Under _Other Details_, select **SIREN**, **SIRET**, or **Suffix** from the _Electronic Address Scheme_ field.
*   Enter the corresponding identifier in the _Electronic Address Value_ field.
*   Click **Save**.

**Note:** For existing customers, the SIREN or SIRET field will continue to work if you have not entered electronic address details. For new customers, enter the electronic address details directly.

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## Push Transactions to the E-Invoicing Portal

You can currently push Invoices and Credit Notes that are in the **Open** status. To push a transaction:

*   Go to _Sales_ on the left sidebar and select **Invoices** or **Credit Notes**.
*   Select the transaction.
*   If the transaction is in **Draft** status, click **Mark as Open**.
*   Click the relevant option, **Push Invoice** or **Push Credit Note**.
*   In the confirmation pop-up, click **Push**.

Zoho Inventory validates the transaction and submits it through B2Brouter.

You can then track its status directly from the transaction details page.

**Note:** For eligible B2B sales in France, when you click **Push Invoice** or **Push Credit Note**, Zoho Inventory sends the transaction through the e-invoicing portal and the required tax data is sent to DGFiP automatically. You do not need to trigger e-reporting separately for that transaction.

**Note:** You can push a credit note only if it was created from an existing invoice.

**Insight:** Recurring invoices are created as per their schedule. You still need to open each invoice and click **Push Invoice**.

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## E-Invoice Statuses

After you push a transaction, its e-invoice status is updated on the details page.

Status

Description

**Yet To Be Pushed**

The transaction is eligible for e-invoicing but has not been pushed yet.

**Validation Completed**

The transaction has passed the required checks and is ready to be pushed.

**Push Initiated**

The transaction has been pushed from Zoho Inventory to B2Brouter.

**Pushed**

B2Brouter has pushed the transaction to the customer through the e-invoicing portal.

**Accepted**

The customer has accepted the transaction.

**Rejected**

The customer has rejected the transaction.

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## Receive Bills and Vendor Credits

When a vendor sends you an invoice or credit note through the e-invoicing portal, Zoho Inventory adds it under _Purchases > Bills_ or _Purchases > Vendor Credits_ in **Draft** status. Zoho Inventory supports the CII, UBL, and Factur-X formats and notifies you when a new transaction is received.

**Note:** If the vendor does not exist in Zoho Inventory, a new vendor is created automatically. If the vendor already exists, the transaction is associated with that vendor.

To accept a transaction:

*   Go to _Purchases_ on the left sidebar and select **Bills** or **Vendor Credits**.
*   Select the transaction.
*   Review the details. You can click **Show PDF View** to preview the PDF.
*   Click **Accept**.

To reject a transaction:

*   Go to _Purchases_ on the left sidebar and select **Bills** or **Vendor Credits**.
*   Select the transaction.
*   Click **Reject**.
*   Select the reason for rejection.
*   Click **Reject** to confirm.

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## Configure User Permissions

You can allow users in your organisation to push transactions and cancel eligible pushed transactions.

To do this:

*   Go to **Settings** in the top-right corner.
*   Select **Roles** under _Users & Roles_.
*   Create a new role or edit an existing one.
*   Check **Push and Cancel Transactions** under _E-Invoicing_.
*   Click **Proceed**.
*   You can disable the _Segmented Access Control_ for this role for specific modules if needed.
*   Click **Save**.

Users assigned to this role can push and cancel eligible transactions. You can uncheck this option at any time to restrict these actions.

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## Download a Pushed Invoice

After an invoice is pushed, you can download it from the invoice details page.

To download a pushed invoice:

*   Go to _Sales_ on the left sidebar and select **Invoices**.
*   Select the pushed invoice.
*   Click **PDF/Print** at the top of the details page.
*   Select **PDF** to download the invoice as a PDF file.

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## Print a Pushed Invoice

After an invoice is pushed, you can print it from the invoice details page.

To print a pushed invoice:

*   Go to _Sales_ on the left sidebar and select **Invoices**.
*   Select the pushed invoice.
*   Click **PDF/Print** at the top of the details page.
*   Select **Print**.

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