## Zoho Inventory Documentation Index Access the complete documentation index at: https://www.zoho.com/en-fr/inventory/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](./) # What is the basis on which customer information is mapped? ![](/inventory/images/ue-resources/llm-utility-menu/sparkle-ai.svg) Explore With AI ![](/inventory/images/ue-resources/llm-utility-menu/dd-arrow.svg) * [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-fr%2Finventory%2Fkb%2Fmarketplace-integration%2Fcustomer-mapping.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * [Open in Claude (opens in new tab)](https://claude.ai/new?q=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-fr%2Finventory%2Fkb%2Fmarketplace-integration%2Fcustomer-mapping.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * ![Copy for LLM](/inventory/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM * [![View as Markdown](/inventory/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/en-fr/inventory/kb/marketplace-integration/customer-mapping.md) The customers synced from marketplaces are mapped with the customers in Zoho Inventory based on their email ID. If email ID is not available, the mapping will take place based on customer name.