## Zoho Inventory Documentation Index

Access the complete documentation index at:
https://www.zoho.com/en-fr/inventory/llms.txt

Use this file to discover all available documentation pages before proceeding.

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# How do I see customer payments that have not been applied to an invoice?

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Use the **Payments Received** report (Payments Received category). The **UNUSED AMOUNT** column shows any payment amount that has not been applied to an invoice. Sort by this column to quickly find customers with unapplied credit balances.

The **Customer Balance Summary** report (Receivables category) also shows **AVAILABLE CREDITS** per customer for a quick overview.

Learn more about [Payments Received Reports](/inventory/help/reports/payments-received-reports.html#payments-received) and [Receivables Reports](/inventory/help/reports/receivables-reports.html#customer-balance-summary).