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How can I correct a payment recorded against the wrong invoice?
If a payment is recorded against the wrong invoice, you can delete the payment from the invoice and then reapply it to the correct invoices.
To correct the payment:
- Go to Sales on the left sidebar.
- Select Invoices under Invoices from the top module bar.
- Open the invoice where the payment was recorded incorrectly.
- Go to the Payments Received tab.
- Click the Delete icon next to the payment.
- In the pop-up that appears, click OK.
Once all the associated payments are deleted, open the payment in the Payments Received module and apply the excess payment to required invoices.