## Zoho Commerce Help Documentation Index Access the complete documentation index at: https://www.zoho.com/en-us/commerce/help/llms.txt Use this file to discover all available documentation pages before proceeding. # Domain Mapping ![](/commerce/images/ue-resources/llm-utility-menu/sparkle-ai.svg) Explore With AI ![](/commerce/images/ue-resources/llm-utility-menu/dd-arrow.svg) * [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-us%2Fcommerce%2Fhelp%2Fdomain-mapping%2F+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * [Open in Claude (opens in new tab)](https://claude.ai/new?q=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-us%2Fcommerce%2Fhelp%2Fdomain-mapping%2F+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * ![Copy for LLM](/commerce/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM * [![View as Markdown](/commerce/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/en-us/commerce/help/domain-mapping/index.md) Domain mapping is the process of associating a custom domain name with your Zoho Commerce website. ## DNS Configuration Adding CNAME records and setting up domain forwarding are the only two steps required to map a third-party domain to Zoho Commerce. ### A. CNAME Records To verify the domain, add two CNAME records: 1. Add a CNAME record with the hostname `` pointing to `.ecommerce.cs.zohohost.com`. **Note:** EU users must point their CNAME records to `.ecommerce.cs.zohohost.eu`. Similarly, SA, CA, CN, IN, JP, and AU users will use `.ecommerce.cs.zohohost.sa`, `.ecommerce.cs.zohohost.in`, `.ecommerce.cs.zohohost.cn`, `.ecommerce.cs.zohohost.in`, `.ecommerce.cs.zohohost.jp`, and `.ecommerce.cs.zohohost.com.au`, respectively. 2. Add another CNAME record with the hostname `www` pointing to `.ecommerce.cs.zohohost.com`. **Note:** EU users must point their CNAME records to `.ecommerce.cs.zohohost.eu`. Similarly, SA, CA, CN, IN, JP, and AU users will use `.ecommerce.cs.zohohost.sa`, `.ecommerce.cs.zohohost.in`, `.ecommerce.cs.zohohost.cn`, `.ecommerce.cs.zohohost.in`, `.ecommerce.cs.zohohost.jp`, and `.ecommerce.cs.zohohost.com.au`, respectively. ### B. Domain Forwarding Forward your root domain, `yourdomain.com`, to `www.yourdomain.com` or another subdomain. Zoho Commerce does not provide an A record IP address to map a third-party domain to Zoho Commerce. If your DNS manager has added an A record by default, you can leave it as is. **Note:** When forwarding the root domain using HTTPS (for example, `http://sampledomain.com` to `http://www.sampledomain.com`), ensure that your current DNS provider redirects `http://sampledomain.com` to `http://www.sampledomain.com`. ## Domain Mapping Steps Your domain provider should provide an administrative console to manage and configure your domain. The console’s interface may vary depending on the provider, but the following steps are generic: 1. Log in to your domain provider’s administrative console. 2. Go to the **DNS Settings** section. Find the **Forwarding** or **Redirect** option and open it to set up domain forwarding. 3. Forward the root domain (the domain name without `www`) to `www.yourdomain.com` (the domain name with `www`), then save the changes. 4. Go to the **DNS Configurations** or **Manage DNS** section. Add a CNAME record with an alphanumeric token as the hostname, pointing to `.ecommerce.cs.zohohost.com`. 5. Add another CNAME record with the hostname `www`, pointing to `.ecommerce.cs.zohohost.com`. **Note:** For steps 4 and 5, EU users must point their CNAME records to `.ecommerce.cs.zohohost.eu`. Similarly, CN, IN, JP, and AU users will use `.ecommerce.cs.zohohost.cn`, `.ecommerce.cs.zohohost.in`, `.ecommerce.cs.zohohost.jp`, and `.ecommerce.cs.zohohost.au`, respectively. 6. Save the changes and log out. **Note:** If you have issues mapping your domain to Zoho, contact your domain provider’s support team. You can share the steps above and ask them to assist you. Changes usually take 10–15 minutes to appear, but in some cases they can take up to 48 hours. ## Domain Provider Instructions GoDaddy, Wild West Domains, and other domain providers use similar domain managers. For information about URL forwarding and CNAME configuration with commonly used domain providers, see the help links below. ### GoDaddy * [CNAME configuration](https://in.godaddy.com/help/add-a-cname-record-19236) * [URL/Domain forwarding](https://in.godaddy.com/help/manually-forwarding-or-masking-your-domain-name-422) ### NameCheap * [CNAME configuration](https://www.namecheap.com/support/knowledgebase/article.aspx/9256/29/how-can-i-edit-dns-zone-in-cpanel#cnamerecord) * [URL/Domain forwarding](https://www.namecheap.com/support/knowledgebase/article.aspx/385/77/how-do-i-set-up-url-redirect-for-a-domain) ### iWantMyName * [CNAME configuration](https://help.iwantmyname.com/hc/en-gb/articles/360014960137-How-do-I-add-a-CNAME-record) * [URL/Domain forwarding](https://help.iwantmyname.com/hc/en-gb/articles/360015395577-How-do-I-set-up-forwarding-redirect) ### DnsMadeEasy * [CNAME configuration](https://support.dnsmadeeasy.com/support/solutions/articles/47001001393-cname-record) * [URL/Domain forwarding](https://support.dnsmadeeasy.com/support/solutions/articles/47001001437-http-redirection-record) ### Network Solutions * [CNAME configuration](https://knowledge.web.com/subjects/article/KA-01097/en-us#NS) * [URL/Domain forwarding](https://www.networksolutions.com/help/article/what-is-web-forwarding) ### Bluehost * [CNAME configuration](https://www.bluehost.com/help/article/dns-configuration-with-web-host-manager-whm) * [URL/Domain forwarding](https://www.bluehost.com/help/article/redirecting-domain-name) ### MyDomain.com * [CNAME configuration](https://www.web.com/help/article/web-forwarding-what-is-it) * [URL/Domain forwarding](https://help.dreamhost.com/hc/en-us/articles/215455377-How-do-I-redirect-my-domain-) ### 1and1 * [CNAME configuration](https://www.ionos.com/help/domains/configuring-cname-records-for-subdomains/configuring-a-cname-record-for-a-subdomain/) * [URL/Domain forwarding](https://www.ionos.com/help/domains/forwarding-a-domain/forwarding-a-domain-to-a-different-domain/) ### DreamHost * [CNAME configuration](https://help.dreamhost.com/hc/en-us/articles/215414867-How-do-I-add-custom-DNS-records-#CNAME_record) * [URL/Domain forwarding](https://help.dreamhost.com/hc/en-us/articles/215455377-How-do-I-redirect-my-domain-) ### register.com * [CNAME configuration](https://knowledge.web.com/subjects/article/KA-01097/en-us#Rcom) * [URL/Domain forwarding](https://www.register.com/website-forwarding.rcmx) ### Hostgator * [CNAME configuration](https://www.hostgator.com/help/article/how-to-change-dns-zones-mx-cname-and-a-records) * [URL/Domain forwarding](https://www.hostgator.com/help/article/url-redirect-how-to-create) **Note:** If your domain provider does not offer URL/domain forwarding, you can use a third-party URL redirect service, such as CloudFlare or NameCheap, that provides domain forwarding.