## Zoho Commerce Help Documentation Index

Access the complete documentation index at:
https://www.zoho.com/en-us/commerce/help/llms.txt

Use this file to discover all available documentation pages before proceeding.

# Item Reviews

 ![](/commerce/images/ue-resources/llm-utility-menu/sparkle-ai.svg) Explore With AI ![](/commerce/images/ue-resources/llm-utility-menu/dd-arrow.svg) 

*   [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-us%2Fcommerce%2Fhelp%2Fitem-reviews%2F+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.)
*   [Open in Claude (opens in new tab)](https://claude.ai/new?q=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-us%2Fcommerce%2Fhelp%2Fitem-reviews%2F+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.)
*    ![Copy for LLM](/commerce/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM
*    [![View as Markdown](/commerce/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/en-us/commerce/help/item-reviews/index.md)

View all the feedback and ratings your customers have left for your store’s items.

## Moderation 

All reviews in your store will appear here, depending on the [item reviews preferences](/en-us/commerce/help/storefront-settings/#Item-Reviews) you’ve set. From here you can either approve or reject it.

## Approved

Shows the comments that you’ve reviewed and marked as approved.

## Rejected

Shows the comments that you’ve reviewed and marked as rejected in your store.

To check these reviews,

*   Click **Item Reviews** under _Items_ in the left side bar.
*   Here, you can switch and view the reviews between the **Moderation**, **Approved**, and **Rejected** tabs.

![Image-review-tabss](/commerce/help/settings/img-rev-tabs.png)