## Zoho Commerce Help Documentation Index Access the complete documentation index at: https://www.zoho.com/en-us/commerce/kb/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](../) # What’s the difference between a goods item and a service item? ![](/commerce/images/ue-resources/llm-utility-menu/sparkle-ai.svg) Explore With AI ![](/commerce/images/ue-resources/llm-utility-menu/dd-arrow.svg) * [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-us%2Fcommerce%2Fkb%2Fitems%2Fdifference-goods-and-service-item%2F+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * [Open in Claude (opens in new tab)](https://claude.ai/new?q=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-us%2Fcommerce%2Fkb%2Fitems%2Fdifference-goods-and-service-item%2F+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * ![Copy for LLM](/commerce/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM * [![View as Markdown](/commerce/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/en-us/commerce/kb/items/difference-goods-and-service-item/index.md) Goods are typically tangible items that can be stored in inventory, shipped, and sold, while services are intangible and do not require inventory management or shipping logistics. Goods items have stock levels and can be tracked, whereas service items do not have stock and cannot be tracked in the same way.