## Zoho Commerce Help Documentation Index

Access the complete documentation index at:
https://www.zoho.com/en-us/commerce/kb/llms.txt

Use this file to discover all available documentation pages before proceeding.

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# How does Digital Downloads work?

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Digital download items let you sell and deliver digital files, such as eBooks, course guides, or practice papers, to customers immediately after payment, with no shipping involved. To add a digital download item:

1.  Go to **Items** and click **New Item**.
2.  In the **General Details** section, enter the **Title** and other details for the item.
3.  Under **Item Details**, check **Contains Digital Downloads**. Once enabled, you can upload the file on the item details page.
4.  Enter the **Selling Price** and fill in any other required details.
5.  Click **Save**.

After a customer completes payment, they get access to the downloadable file automatically.

You can also configure download settings for each digital file under **Associated Digital Downloads** on the item details page. Click the edit icon next to the _Link Expires After_ to set:

*   **Download Count** - The number of times the customer can download the file.
*   **Link Expires After** - The number of days before the download link becomes inactive.
*   **Send Digital Downloads** - Choose **Manual**, **After Payment**, or **After Fulfilment** to send the files after the order is placed.

When set to **Manual**, go to the **Orders** module once the order is placed and send the digital file from there.