## Zoho Commerce Help Documentation Index

Access the complete documentation index at:
https://www.zoho.com/en-us/commerce/kb/llms.txt

Use this file to discover all available documentation pages before proceeding.

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# How do I include a discount or coupon in the abandoned cart email to encourage customers to complete their purchase?

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*   [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-us%2Fcommerce%2Fkb%2Fsales%2Fabandoned-cart-discount-coupon%2F+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.)
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*    ![Copy for LLM](/commerce/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM
*    [![View as Markdown](/commerce/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/en-us/commerce/kb/sales/abandoned-cart-discount-coupon/index.md)

Zoho Commerce does not support adding discount codes or coupon offers directly in abandoned cart emails by default.

If you integrate with Mailchimp, you can include discount codes or coupon offers in your abandoned cart email campaigns.