## Zoho Commerce Help Documentation Index Access the complete documentation index at: https://www.zoho.com/en-us/commerce/kb/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](../) # How do I customize the content and design of transactional email notifications? ![](/commerce/images/ue-resources/llm-utility-menu/sparkle-ai.svg) Explore With AI ![](/commerce/images/ue-resources/llm-utility-menu/dd-arrow.svg) * [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-us%2Fcommerce%2Fkb%2Fsettings%2Fcustomize-content-and-design-of-transactional-email-notifications%2F+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * [Open in Claude (opens in new tab)](https://claude.ai/new?q=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-us%2Fcommerce%2Fkb%2Fsettings%2Fcustomize-content-and-design-of-transactional-email-notifications%2F+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * ![Copy for LLM](/commerce/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM * [![View as Markdown](/commerce/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/en-us/commerce/kb/settings/customize-content-and-design-of-transactional-email-notifications/index.md) You can modify the design and content of your automated emails to match your branding. * Go to **Settings** > **Customizations** > **Email Notifications** > **Templates**. * Create a new template from scratch or edit an existing pre-built template to make modifications. * Use the **Insert Placeholders** tool to make content dynamic, automatically inserting data like the customer’s name or order ID. * Use the built-in toolbox to format text, add hyperlinks, and insert images by uploading from your desktop or using an image URL.