## Zoho Commerce Help Documentation Index Access the complete documentation index at: https://www.zoho.com/en-us/commerce/kb/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](../) # Why do we need to set up dimensions for products to enable live shipping rates? ![](/commerce/images/ue-resources/llm-utility-menu/sparkle-ai.svg) Explore With AI ![](/commerce/images/ue-resources/llm-utility-menu/dd-arrow.svg) * [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-us%2Fcommerce%2Fkb%2Fshipments%2Fdimensions-for-live-shipping-rates%2F+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * [Open in Claude (opens in new tab)](https://claude.ai/new?q=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-us%2Fcommerce%2Fkb%2Fshipments%2Fdimensions-for-live-shipping-rates%2F+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * ![Copy for LLM](/commerce/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM * [![View as Markdown](/commerce/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/en-us/commerce/kb/shipments/dimensions-for-live-shipping-rates/index.md) Live rates are calculated based on product dimensions. Therefore, dimensions are mandatory for calculating live shipping rates.