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    CRM

    Comprehensive CRM platform for customer-facing teams.

    Forms

    Build online forms for every business need.

    SalesIQ

    Live-chat app to engage and convert website visitors.

    Bookings

    Appointment scheduling app for consultations with customers.

    Bigin

    Simple CRM for small businesses moving from spreadsheets.

    Sign

    Digital signature app for businesses.

    RouteIQ

    Comprehensive sales map visualization and optimal route planning solution.
    Beta

    Thrive

    Complete loyalty and affiliate management platform.

    Voice

    Cloud Contact Center Software for businesses.

    Social

    All-in-one social media management software.

    Campaigns

    Create, send, and track targeted email campaigns that drive sales.

    Forms

    Build online forms for every business need.

    Survey

    Design surveys to reach and interact with your audience.

    Sites

    Online website builder with extensive customisation options.

    PageSense

    Website conversion optimization and personalisation platform.

    Backstage

    End-to-end event management software.

    Webinar

    Webinar platform for webcasting online webinars.

    Commerce

    eCommerce platform to manage and market your online store.

    Marketing Automation

    All-in-one marketing automation software.

    LandingPage

    Smart landing page builder to increase conversion rates.

    SalesIQ

    Live-chat app to engage and convert website visitors.

    Sign

    Digital signature app for businesses.
    Beta

    Thrive

    Complete loyalty and affiliate management platform.

    Voice

    Cloud Contact Center Software for businesses.
    Beta

    Publish

    Manage all your local business listings on a single platform.

    Desk

    Helpdesk software to deliver great customer support.

    Assist

    Remote support and unattended remote access software.

    Lens

    Interactive remote assistance software with augmented reality.
    NEW

    FSM

    End-to-end field service management platform for service businesses.

    SalesIQ

    Live-chat app to engage and convert website visitors.

    Voice

    Cloud Contact Center Software for businesses.

    Books

    Powerful financial platform for growing businesses.

    Invoice

    100% Free invoicing solution.

    Expense

    Effortless expense reporting platform.

    Inventory

    Powerful stock management and inventory control software.

    Billing

    End-to-end billing solution for your business.

    Checkout

    Collect payments online with custom branded pages.

    Payroll

    Effortless payroll processing software for businesses.

    Solo

    The all-in-one toolkit for solopreneurs.

    Practice

    Practice management software for accounting firms.

    Mail

    Mail-Secure email service for teams of all sizes.

    Meeting

    Online meeting software for all your video conferencing & webinar needs.

    Writer

    Word processor for focused writing and discussions.

    Sheet

    Spreadsheet software for collaborative teams.

    Show

    Create, edit, and share slides with a sleek presentation app.

    Notebook

    Beautiful home for all your notes.

    Cliq

    Stay in touch with teams no matter where you are.

    Connect

    Team collaboration software that brings people together.

    Bookings

    Appointment scheduling app for consultations with customers.

    TeamInbox

    Shared inboxes for teams.

    WorkDrive

    Online file management for teams.

    Sign

    Digital signature app for businesses.

    Office Suite

    Powerful collaborative work platform for teams.

    Office Integrator

    Built in document editors for web apps.

    ZeptoMail

    Secure and reliable transactional email sending service.

    Calendar

    Online business calendar to manage events and schedule appointments.

    Learn

    Knowledge and learning management platform.

    Voice

    Cloud-based telephony software for businesses.

    People

    Organize, automate and simplify your HR processes.

    Recruit

    Intuitive recruiting platform built to provide hiring solutions.

    Expense

    Online expense reporting platform that simplifies expense accounting.

    Workerly

    Manage temporary staffing with an employee scheduling solution.

    Payroll

    Effortless payroll processing software for businesses.

    BackToWork

    Ensure employee safety at workplace.

    Shifts

    Employee scheduling and time tracking app.

    Contracts

    Comprehensive contract lifecycle management software.

    Creator

    Build customized apps to simplify business processes.

    Zoho Directory

    Workforce identity and access management solution for cloud businesses.
    Free

    OneAuth

    Secure multi-factor authenticator (MFA) for all your online accounts.

    Vault

    Online password manager for teams

    Catalyst

    Build and deploy serverless apps.

    Lens

    Interactive remote assistance software with augmented reality.

    Site24x7

    All-in-one monitoring solution for DevOps and IT Operations.

    ServiceDesk Plus

    Cloud-based IT ticketing system to resolve issues faster.

    MDM

    Easy-to-use & affordable web-based MDM solution.

    Patch Manager Plus

    Stay clear of vulnerabilities and cyber attacks.

    Identity360

    Cloud-native identity platform redefining workforce IAM.

    Log360 Cloud

    Store and manage your network logs with a cloud SIEM solution.

    Assist

    Remote support and unattended remote access software.

    Remote Access Plus

    Secure and comprehensive unattended access at the click of your mouse.

    Endpoint Central

    360-degree UEM solution for endpoint management and security.
    New

    QEngine

    Test automation software to build, manage, execute, and report testcases.
    New

    Endpoint Central MSP

    Streamline endpoint management, robust security, and real-time insights for managed clients.
    New

    Toolkit

    Complete resource for any admin-related lookup queries.
    New

    CloudDNS

    Optimize your domains for speed, security, and controlled name resolution.

    Analytics

    Modern self-service BI and analytics platform.

    DataPrep

    AI-powered data preparation service for your data-driven organization.
    Solutions

    Embedded BI

    Embedded analytics and white label BI solutions, tailored for your needs.

    Projects

    Manage, track, and collaborate on projects with teams.

    Sprints

    Planning and tracking tool for scrum teams.

    BugTracker

    Automatic bug tracking software for managing bugs.

    Flow

    Automate business workflows by creating smart integrations.

    Creator

    Build customized apps to simplify business processes.

    Catalyst

    Build and deploy serverless apps.

    Office Integrator

    Built in document editors for web apps.

    ZeptoMail

    Secure and reliable transactional email sending service.
    Beta

    Tables

    Work management tool to connect people, processes, and information.
    Beta

    Apptics

    Mobile application analytics, usage, and engagement monitoring solution.
    New

    QEngine

    Test automation software to build, manage, execute, and report testcases.
    Beta

    Mail360

    Universal email API platform that can power your application's email workflows.
    Beta

    RPA

    Automate manual, tedious, and repetitive tasks easily.
    Unified Customer Experience Platform:

    CRM Plus

    Unified platform to deliver top-notch customer experience.
    Unified Finance Platform:

    Finance Plus

    All-in-one suite to manage your operations and finances.
    Unified HR Platform:

    People Plus

    Comprehensive HR platform for seamless employee experiences.
    Integrated Collaboration Platform:

    Workplace

    Application suite built to improve team productivity and collaboration.
    Help Desk Management:

    IT Management

    Everything you need to help you align IT to business.
    Unified Marketing Platform:

    Marketing Plus

    Unified marketing platform for marketing teams.
    All-in-one Suite:

    One

    An integrated suite that encompasses all the apps in Zoho.

    Do more with your Zoho products

    Extensions

    Integrate Zoho products with third party applications.

    Custom Apps

    Ease work with apps tailor-made for your business.

    Industry Solutions

    End-to-end business solutions for your vertical.

    Build and Sell

    Build Extensions, Custom Apps and Industry solutions using our platforms and public APIs. Zoho Marketplace helps showcase your extensions to all our users worldwide.
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      • All Zoho Products
      • Implementation trends
      • Leadership perspectives
      • Executive strategy
      • Operational tactics
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      • Digital Trends

      A 360-degree guide to help desk data democratization

      • Posted on May 05, 2025May 05, 2025
      • 4 minutes
      • by Enterprise Insights
      In this guide, we discuss the relationship between support analytics and overall business health—and share best practices for improving access to help desk data across the organization.
      View Post
      Image of tiny shopping cart full of boxes on top of a laptop keyboard

      Implementation trends

      Leveraging loyalty: how customer loyalty programs can live up to their potential

      Image of a person with a backpack in front of an abstract business path

      Operational tactics

      How to build the most effective customer journey

      Image of a person in a suit holding a tablet, with icons for many business apps coming out of it

      Executive strategy

      Cultivating confident managers: what senior leadership can do about micromanagement

      Five stars made from data points against dark blue background
      View Post
      • 13
      • 4 minutes
      • Strategy

      A data-driven approach to reversing CX decline

      • Posted on April 22, 2025April 22, 2025
      • 4 minutes
      • by Adriana Jacaruso
      Improved data practices in key business areas can help stakeholders identify CX deficits and take meaningful steps toward improvement.
      View Post
      Conveyor belt beside arms holding a tablet with manufacturing data displayed on the screen
      View Post
      • 95
      • 4 minutes
      • Digital Trends

      Business process automation: Top opportunities we're seeing in the manufacturing sector

      • Posted on April 03, 2025April 03, 2025
      • 4 minutes
      • by Enterprise Insights
      Software automation can play a key role in helping manufacturers respond to labor shortages, regional regulations, and other emerging challenges.
      View Post
      Light blue digital arrow against dark blue background
      View Post
      • 587
      • 4 minutes
      • Strategy

      Is it time to slim down your tech stack?

      • Posted on February 05, 2025February 05, 2025
      • 4 minutes
      • by Emily Sloan-Pace
      Improve software performance and stop wasting money by identifying and eliminating tech bloat across your IT stack.
      View Post
      Over-shoulder view of woman entering authentication code from phone into computer
      View Post
      • 391
      • 5 minutes
      • Executive strategy

      Establishing an effective governance strategy for self-service BI

      • Posted on February 05, 2025February 05, 2025
      • 5 minutes
      • by Enterprise Insights
      To maximize the potential of self-service BI solutions, while minimizing the risks of adoption, clearly-defined governance strategies are essential.
      View Post
      People seated around office conference room table with woman standing at head of table facing away from camera
      View Post
      • 142
      • 3 minutes
      • Executive strategy

      Empowering teams, strengthening trust: Zoho’s leadership advice for 2025

      • Posted on February 05, 2025February 05, 2025
      • 3 minutes
      • by Enterprise Insights
      From a renewed emphasis on customer relationships to upskilling employees with data literacy programs, here's what Zoho's leadership thinks businesses should be focusing on in 2025.
      View Post
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      View Post
      • 447
      • 3 minutes
      • Executive strategy

      Metrics for the future: Driving business health and profitability in 2025

      • Posted on February 04, 2025February 04, 2025
      • 3 minutes
      • by Enterprise Insights
      By tracking the right metrics, business leaders can optimize operations and deliver more powerful CX in the new year.
      View Post
      Image of a person at a computer with an overlay of HR-related icons
      View Post
      • 624
      • 5 minutes
      • Operational tactics

      EX metrics for sustaining success

      • Posted on February 02, 2025February 02, 2025
      • 5 minutes
      • by Emily Sloan-Pace
      Positive employee experience has ripple effects throughout an organization, but what do organizations need to track to maintain it?
      View Post
      close-up image of a conveyor belt with factory floor in the background
      View Post
      • 474
      • 4 minutes
      • Strategy

      Automation strategies that drive fresh, agile, and impactful CX

      • Posted on January 08, 2025January 08, 2025
      • 4 minutes
      • by Enterprise Insights
      Through a combination of flexible CXA software and comprehensive analytics, businesses can increase ROI in automation, while achieving stronger and more loyal customer relationships.
      View Post
      Woman in blazer typing on laptop with icons of files and trash can
      View Post
      • 91
      • 6 minutes
      • Strategy

      Your sales team's year-end data hygiene checklist

      • Posted on December 18, 2024December 18, 2024
      • 6 minutes
      • by Enterprise Insights
      Good year-end data hygiene practices can maximize the value of your CRM data and improve the efficiency of next year's sales and marketing activities.
      View Post
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      View Post
      • 124
      • 3 minutes
      • Leadership perspectives

      Building bridges: Vendors and manufacturers shaping the future of business

      • Posted on September 24, 2024September 24, 2024
      • 3 minutes
      • by Enterprise Insights
      Krish Himmatramka, CEO and founder of Do Amore, shares his perspective on the ways vendors and manufacturers are working together toward a more sustainable future.
      View Post
      Over-shoulder view of woman holding tablet with on-screen graph
      View Post
      • 123
      • 4 minutes
      • Strategy

      Crucial analytics for a successful after-sales strategy

      • Posted on September 18, 2024September 18, 2024
      • 4 minutes
      • by Enterprise Insights
      Comprehensive, cross-functional analytics can help companies foster long-term customer relationships, resulting in increased revenue and a more favorable brand reputation.
      View Post
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      View Post
      • 190
      • 4 minutes
      • Digital Trends

      Why AI-powered businesses need robust data hygiene strategies

      • Posted on August 29, 2024August 29, 2024
      • 4 minutes
      • by Adriana Jacaruso
      In the era of AI, businesses that prioritize data hygiene are better positioned to manage risks and strengthen consumer relationships.
      View Post
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      View Post
      • 218
      • 4 minutes
      • Executive strategy

      Why cybersecurity belongs at the center of corporate ESG strategies

      • Posted on July 31, 2024July 31, 2024
      • 4 minutes
      • by Adriana Jacaruso
      Robust cybersecurity policies can keep ESG initiatives on track, while helping businesses build credibility with consumers, regulators, and investors.
      View Post
      a hand holding a phone overlaid with a screen display of a human interacting with a chatbot, and in one corner text reads Self-service support #ZohoEnterpriseInsights
      View Post
      • 177
      • 5 minutes
      • Implementation trends

      Deploying self-service capabilities to energize CX and support

      • Posted on July 18, 2024July 18, 2024
      • 5 minutes
      • by Alex Diamond
      Enterprise organizations—especially as they scale—will need to expand and improve their self-service support offerings to meet their customers' expectations.
      View Post
      Woman speaking to three team members in office setting
      View Post
      • 353
      • 4 minutes
      • Executive strategy

      Change management and the role of the admin: Key takeaways from Zoholics

      • Posted on July 09, 2024July 09, 2024
      • 4 minutes
      • by Adriana Jacaruso
      To achieve a successful transformation, and prevent disruptions to core business functions, a change management strategy shaped by business leadership is essential.
      View Post
      Image of Nirupa Mathew against blue background with article title
      View Post
      • 193
      • 3 minutes
      • Leadership perspectives

      From ideas to impact: Cultivating a culture of innovation

      • Posted on June 10, 2024June 10, 2024
      • 3 minutes
      • by Enterprise Insights
      Nirupa Mathew, deputy executive program officer at Smarter Balanced, shares strategies for supporting innovation in the workplace.
      View Post
      Four people standing over a table with graphs, notebooks, and a laptop
      View Post
      • 279
      • 4 minutes
      • Strategy

      People-centric project management in the age of smart technology

      • Posted on May 31, 2024May 31, 2024
      • 4 minutes
      • by Adriana Jacaruso
      To experience the full potential of smart PM tools, project managers must keep the needs of their teams at the center of their implementation strategies.
      View Post
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      View Post
      • 353
      • 3 minutes
      • Implementation trends

      High-impact trends in enterprise cloud computing

      • Posted on May 22, 2024May 22, 2024
      • 3 minutes
      • by Adriana Jacaruso
      Many factors can impact the success of an enterprise cloud transformation—but a few key trends are helping executives improve returns on their cloud investments.
      View Post

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