Can reminders be sent to customers for an overdue invoice?

Yes, reminders can be sent automatically before or after the invoice reaches its due date. To do so,

• Navigate to Settings > Reminders.
• Here, you can enable/disable the reminders by clicking on Turn On/Turn Off adjacent to the respective reminders under Automated Reminders.

For the invoices that are already in overdue state, you have to manually send reminders. To send reminders manually,

• Navigate to Customers tab and click on the customer whose subscription is overdue.
• In the customer screen, click on Transactions and select the overdue invoice that you want to send the reminder for.
• Now, click on Reminders drop-down and select Send Now.

Was this document helpful?

Yes

No

Was this document helpful?

Enter your comments or feedback on this page

Enter your email address

By clicking Submit, you agree to our Privacy Policy .

Submit Cancel

Submit

Submit

Thank you for your feedback!