## Zoho Inventory Documentation Index

Access the complete documentation index at:
https://www.zoho.com/es-mx/inventory/llms.txt

Use this file to discover all available documentation pages before proceeding.

[Back](./)

# Is it possible to send out a newsletter email to all of my customers?

Yes, you can send emails to all of your customers by setting up a Workflow rule and associating an email alert.

**Step 1: Create a Custom Field**

Create a **Checkbox** type custom field at the customer level. This will be the trigger to send the emails.

**Step 2: Set up the Email Alert**

*   Navigate to **Settings** at the top right corner of the page.
*   Click **Workflow Actions** under the _Automation_ section.
*   From the _Email Alerts_ tab, click **\+ New Email Alert**.
*   Enter a **Name** for the email alert, and for the Module field, choose _Customers_.
*   Click the **Email Template** field and customize a new template by clicking on **\+ Add New Email Template** option.
*   Choose the respective recipients from the **Email Recipients** field, add CC/ BCC (if any ).
*   Click **Save**.

**Step 3: Set up the Workflow rule**

*   Navigate to **Settings** at the top right corner of the page.
*   Select **Workflow Rules** under _Automation_.
*   Enter a **Name** and select the _Module_ as **Customers**.
*   Choose [when](/inventory/help/settings/automation.html) you want to trigger the notification as **Event Based** with the **Edited** option and set the condition as When any selected field is updated.
*   Choose the checkbox type custom field from the list of fields.
*   Set up filters and criteria for the workflow as per your requirement and click Next.
*   Select the _Action Type_ as **Email Alerts**.
*   Select the customized email alert from the list.
*   Click **Save**.

Now, whenever you wish to send emails to your customers, you can bulk update the **CheckBox** custom field by checking/unchecking it. Any changes to the field will trigger the workflow rule.