Get a Service Report
Purpose
To fetch a specific service report.
Request URL
https://fsm.zoho.com/fsm/v1/Service_Reports/<record_id>
record_id - The unique ID of the service report. You can obtain this ID from the List Service Reports API.
Request Method
GET
Scope
scope=ZohoFSM.modules.ServiceReports.READ
Sample Request
Copiedcurl --location --request GET 'https://fsm.zoho.com/fsm/v1/Service_Reports/1003000002638117' \
--header 'Authorization: Zoho-oauthtoken 1000.xxxxxxxxxxxxxxxxx.xxxxxxxd'Sample Response
Copied{
"data": [
{
"Appointment": {
"name": "AP-101",
"id": "1003000002638061"
},
"Customer_Signature": {
"Customer_Signature_Uploaded_Time": "2025-05-16T12:30:28+05:30",
"Customer_Signature_Name": "Endeavour Pvt Ltd",
"Customer_Signature_Attachment": [
{
"mode": "",
"original_Size_Byte": "1451",
"extn": "file",
"file_Name": "siganatureFile",
"file_Id": "20250516T1230200530705ZriNnX",
"download_Url": "fsm.zoho.com/fsm/v1/stratus/downloadObject?file_id=20250516T1230200530705ZriNnX",
"attachment_Id": "1003000002638136",
"file_Size": "1.45 KB",
"creator_Id": 1003000000208001,
"link_Docs": 0,
"entity_Id": 1003000002638117
}
]
},
"Owner": {
"name": "Marianne Sheehan",
"id": "1003000000208001",
"email": "marianne@noemail.com"
},
"Company": {
"name": "Endeavour Pvt Ltd",
"id": "1003000000208216"
},
"$currency_symbol": "$",
"Config": "{\"$notes\":{\"compression_quality\":\"MEDIUM\",\"image_width\":\"small\",\"Attachments\":[{\"$attachments\":[{\"File_Name\":\"building-block-growth.png\",\"Size\":685826,\"className\":\"img-icon\",\"id\":\"1003000002638104\",\"File_Id\":\"20250516T1228290530650Pgucvg\",\"thumbnailUrl\":\"\"}],\"notes_id\":\"1003000002638094\",\"Size\":685826}]},\"pricing\":true}",
"Name": "REP-23",
"Modified_By": {
"name": "Marianne Sheehan",
"id": "1003000000208001",
"email": "marianne@noemail.com"
},
"$inactive": false,
"Asset": {
"name": "SONY Bravia 80.1 cm (32 inch) | KLV-32W562D",
"id": "1003000000793081"
},
"id": "1003000002638117",
"Customer_Rating": "4",
"Service_Report_Html": [
{
"mode": "",
"original_Size_Byte": "1221627",
"extn": "file",
"file_Name": "servicereport/1003000002638061/html/1003000002638117",
"file_Id": "servicereport/1003000002638061/html/1003000002638117",
"download_Url": "fsm.zoho.com/fsm/v1/stratus/downloadObject?file_id=servicereport%2F1003000002638061%2Fhtml%2F1003000002638117",
"attachment_Id": "1003000002638127",
"file_Size": "1.22 MB",
"creator_Id": 1003000000208001,
"link_Docs": 0,
"entity_Id": 1003000002638117
}
],
"Status": "Draft",
"Customer_Feedback": "Good work !!!",
"Modified_Time": "2025-05-16T12:30:29+05:30",
"Template_Id": null,
"Service_Report_PDF": [
{
"mode": "",
"original_Size_Byte": "954877",
"extn": "file",
"file_Name": "01JVBY9X05SDFAW88CY3N584JV",
"file_Id": "servicereport/1003000002638061/pdf/1003000002638117",
"download_Url": "fsm.zoho.com/fsm/v1/stratus/downloadObject?file_id=servicereport%2F1003000002638061%2Fpdf%2F1003000002638117",
"attachment_Id": "1003000002638129",
"file_Size": "954.88 KB",
"creator_Id": 1003000000208001,
"link_Docs": 0,
"entity_Id": 1003000002638117
}
],
"Created_Time": "2025-05-16T12:30:23+05:30",
"Request": null,
"$editable": true,
"Work_Order": {
"name": "WO03",
"id": "1003000002638031"
},
"$permissions": {
"read": true,
"edit": true,
"delete": true
},
"Technician_Signature": {
"Technician_Signature_Uploaded_Time": "2025-05-16T12:30:29+05:30",
"Technician_Signature_Name": "Marianne Sheehan",
"Technician_Signature_Attachment": [
{
"mode": "",
"original_Size_Byte": "1629",
"extn": "file",
"file_Name": "siganatureFile",
"file_Id": "20250516T12295005302280fulRf",
"download_Url": "fsm.zoho.com/fsm/v1/stratus/downloadObject?file_id=20250516T12295005302280fulRf",
"attachment_Id": "1003000002638138",
"file_Size": "1.63 KB",
"creator_Id": 1003000000208001,
"link_Docs": 0,
"entity_Id": 1003000002638117
}
]
},
"Contact": {
"name": "Lucy Robins",
"id": "1003000000365025"
},
"Problem_Statement": "TV installed in the guest room",
"Summary": "TV wall mounting",
"Pdf_generation": "Completed",
"Created_By": {
"name": "Marianne Sheehan",
"id": "1003000000208001",
"email": "marianne@noemail.com"
}
}
]
}