## Zoho Billing - Product, solutions, integrations, support, and resources Index Access the complete documentation index at: https://www.zoho.com/in/billing/llms.txt Use this file to discover all available documentation pages before proceeding. # Paytm ![](/billing/images/ue-resources/llm-utility-menu/sparkle-ai.svg) Explore With AI ![](/billing/images/ue-resources/llm-utility-menu/dd-arrow.svg) * [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fin%2Fbilling%2Fhelp%2Fonline-payments%2Fterminal-payments%2Fpaytm-terminal-and-qr.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * [Open in Claude (opens in new tab)](https://claude.ai/new?q=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fin%2Fbilling%2Fhelp%2Fonline-payments%2Fterminal-payments%2Fpaytm-terminal-and-qr.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * ![Copy for LLM](/billing/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM * [![View as Markdown](/billing/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/in/billing/help/online-payments/terminal-payments/paytm-terminal-and-qr.md) Paytm is a payment platform that lets you accept in-person payments through card machines and QR codes. You can connect your Paytm Business account to Zoho Billing and record customer payments collected through Paytm terminals and QR codes directly against their invoices. This setup applies to the India edition of Zoho Billing. ### Obtain Paytm Credentials Before you set up Paytm in Zoho Billing, you must obtain your Merchant ID and Merchant Key from your Paytm Business dashboard. * Sign in to your [Paytm Business Dashboard](https://business.paytm.com/). * Go to **Developer Settings**. * Copy the **Merchant ID (MID)** and **Merchant Key** shown on the page. Keep these credentials handy, as you will need them to set up Paytm in Zoho Billing. * * * ### Set Up Paytm To set up Paytm: * Go to _Settings_ and select **Payment Gateways** under _Online Payments_. * Click **Set Up Now** next to _Paytm_. * Enter the **Merchant ID (MID)** and **Merchant Key** obtained from your Paytm Business dashboard. * Click **Save**. Paytm will be connected to your Zoho Billing organisation. * * * ### Configure Payment Terminal After connecting Paytm, you can add and manage your terminal devices to process in-person payments at your store. To add a terminal device: * Go to _Settings_ and select **Payment Gateways** under _Online Payments_. * Click **Manage** next to _Paytm_. * Under the **Terminal Devices** tab, click **Add Terminal Device**. **Field** **Description** **Terminal ID** The unique identifier assigned to the Paytm terminal device or QR code. This can be found in your Paytm Business dashboard. **Terminal Name** A name to identify and distinguish the terminal device within your organisation. **Payment Gateway** The payment gateway assigned to process transactions through this terminal. This is pre-set to Paytm. * Click **Save**. * * * ### Record a Terminal Payment From an Invoice Use the invoice’s _Details_ page when you want to record payment for a specific invoice. To record a terminal payment from an invoice: * Go to **Sales > Invoices**. * Select the invoice for which you want to record payment. * Click the **Record Payment** dropdown. * Select **Record Payment**. * Enter the amount received. * Select **Paytm** in the **Payment Mode** field. * Enter the terminal or QR transaction reference shown by Paytm. * Click **Record Payment**. If the full invoice amount is recorded, the invoice status changes to _Paid_. If only part of the invoice amount is recorded, the invoice status changes to _Partially Paid_. * * * ### Record Paytm Terminal Payments After setting up Paytm, you can record payments received through the terminal or QR code from the _Payments Received_ module. To record the payment: 1. Go to _Payments_ > _Payments Received_. 2. Click the **\+ New** button in the top right corner. 3. Select the customer from whom you received the payment. 4. Enter the amount received. 5. Select **Paytm** as the **Payment Mode**. 6. Enter the Paytm terminal or QR transaction details. 7. Apply the payment to the customer’s invoice. 8. Click **Save**. The payment will be recorded against the selected customer and invoice. * * * ### More Actions You can manage your existing Paytm terminal devices using the following actions. #### Edit Terminal Device You can update the details of an existing terminal device at any time. * Go to _Settings_ and select **Payment Gateways** under _Online Payments_. * Click **Manage** next to _Paytm_. * Hover over the terminal device you want to edit and click the **More** icon. * Make the necessary changes and click **Save**. #### Mark a Terminal Device as Inactive You can mark a terminal device as inactive to temporarily disable it without removing it from your configuration. * Go to _Settings_ and select **Payment Gateways** under _Online Payments_. * Click **Manage** next to _Paytm_. * Hover over the terminal device you want to mark as inactive and click the **More** icon. * Click **Mark as Inactive**. #### Delete Terminal Device You can delete a terminal device that is no longer needed. * Go to _Settings_ and select **Payment Gateways** under _Online Payments_. * Click **Manage** next to _Paytm_. * Hover over the terminal device you want to delete and click the **More** icon. * Click **Delete** and **OK** to confirm the action. ### Troubleshoot Terminal Payment Setup If Zoho Billing does not accept the terminal or QR value, check the details in your Paytm Business dashboard and try again. Use this checklist: * Confirm that the Merchant ID and Merchant Key entered in Zoho Billing are correct and active. * Confirm that the terminal or QR code is active in your Paytm Business dashboard. * Verify that you selected **Paytm** as the payment mode when recording the payment. * Contact Paytm support if the terminal or QR value is not visible in your dashboard. After correcting the details, update the provider settings in Zoho Billing and save the changes. ![](/billing/images/ask-zia/askzia-logo.svg) Continue with Zia... 1 ![](/billing/images/ask-zia/floating-send.svg) ![](/billing/images/ask-zia/askzia-color.svg)Ask Zia [Contact Support](https://www.zoho.com/in/billing/contact-us?src=help_bot)[Sign up for free](https://www.zoho.com/in/billing/signup/?src=help_bot) ![](/billing/images/ask-zia/end-chat.svg)![](/billing/images/ask-zia/pin-chat.svg) Loading response Ask Zia is powered by AI. Responses are helpful but not always perfect.