## Zoho Billing - Product, solutions, integrations, support, and resources Index Access the complete documentation index at: https://www.zoho.com/in/billing/llms.txt Use this file to discover all available documentation pages before proceeding. # Zoho Payments ![](/billing/images/ue-resources/llm-utility-menu/sparkle-ai.svg) Explore With AI ![](/billing/images/ue-resources/llm-utility-menu/dd-arrow.svg) * [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fin%2Fbilling%2Fhelp%2Fonline-payments%2Fterminal-payments%2Fzoho-payments-terminal.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * [Open in Claude (opens in new tab)](https://claude.ai/new?q=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fin%2Fbilling%2Fhelp%2Fonline-payments%2Fterminal-payments%2Fzoho-payments-terminal.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * ![Copy for LLM](/billing/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM * [![View as Markdown](/billing/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/in/billing/help/online-payments/terminal-payments/zoho-payments-terminal.md) Zoho Payments is a payment platform that lets you accept in-person payments through POS terminal devices. You can set up Zoho Payments in Zoho Billing and record customer payments collected through your terminal devices directly against their invoices. This setup applies to the India edition of Zoho Billing. ### Set Up Zoho Payments Terminal To set up Zoho Payments Terminal: * Go to _Settings_ and select **Payment Gateways** under _Online Payments_. * Click **Set Up Now** next to _Zoho Payments_. * Follow the on-screen steps to complete the Zoho Payments sign-up process. * Once your Zoho Payments account is activated, it will be connected to your Zoho Billing organisation. * * * ### Configure Payment Terminal After setting up Zoho Payments, you can add and manage your POS terminal devices to process in-person payments at your store. To add a terminal device: * Go to _Settings_ and select **Payment Gateways** under _Online Payments_. * Click **Manage** next to _Zoho Payments_. * Under the **Terminal Devices** tab, click **Add Terminal Device**. **Field** **Description** **Terminal ID** The unique identifier assigned to the POS terminal device. This can be found in your Zoho Payments dashboard under _POS Terminals_. **Terminal Name** A name to identify and distinguish the terminal device within your organisation. **Payment Gateway** The payment gateway assigned to process transactions through this terminal. This is pre-set to Zoho Payments. * Click **Save**. * * * ### Record a Terminal Payment From an Invoice Use the invoice’s _Details_ page when you want to record payment for a specific invoice. To record a terminal payment from an invoice: * Go to **Sales > Invoices**. * Select the invoice for which you want to record payment. * Click the **Record Payment** dropdown. * Select **Record Payment**. * Enter the amount received. * Select **Zoho Payments** in the **Payment Mode** field. * Enter the terminal transaction reference shown on the POS device. * Click **Record Payment**. If the full invoice amount is recorded, the invoice status changes to _Paid_. If only part of the invoice amount is recorded, the invoice status changes to _Partially Paid_. * * * ### Record Zoho Payments Terminal Payments After setting up the Zoho Payments terminal, you can record payments received through the terminal from the _Payments Received_ module. To record the payment: 1. Go to _Payments_ > _Payments Received_. 2. Click the **\+ New** button in the top right corner. 3. Select the customer from whom you received the payment. 4. Enter the amount received. 5. Select **Zoho Payments** as the **Payment Mode**. 6. Enter the terminal transaction details. 7. Apply the payment to the customer’s invoice. 8. Click **Save**. The payment will be recorded against the selected customer and invoice. * * * ### More Actions You can manage your existing Zoho Payments terminal devices using the following actions. #### Delete Terminal Device You can delete a terminal device that is no longer needed. * Go to _Settings_ and select **Payment Gateways** under _Online Payments_. * Click **Manage** next to _Zoho Payments_. * Hover over the terminal device you want to delete and click the **More** icon. * Click **Delete** and **OK** to confirm the action. #### Edit Terminal Device You can update the details of an existing terminal device at any time. * Go to _Settings_ and select **Payment Gateways** under _Online Payments_. * Click **Manage** next to _Zoho Payments_. * Hover over the terminal device you want to edit and click the **More** icon. * Make the necessary changes and click **Save**. #### Mark a Terminal Device as Inactive You can mark a terminal device as inactive to temporarily disable it without removing it from your configuration. * Go to _Settings_ and select **Payment Gateways** under _Online Payments_. * Click **Manage** next to _Zoho Payments_. * Hover over the terminal device you want to mark as inactive and click the **More** icon. * Click **Mark as Inactive**. ### Troubleshoot Terminal Payment Setup If Zoho Billing does not accept the terminal value, check the details in your Zoho Payments dashboard and try again. Use this checklist: * Confirm that the terminal device is active in your Zoho Payments dashboard. * Verify that the terminal ID entered in Zoho Billing matches the one shown under _POS Terminals_. * Contact Zoho Payments support if the terminal device is not visible in your dashboard. After correcting the details, update the provider settings in Zoho Billing and save the changes. ![](/billing/images/ask-zia/askzia-logo.svg) Continue with Zia... 1 ![](/billing/images/ask-zia/floating-send.svg) ![](/billing/images/ask-zia/askzia-color.svg)Ask Zia [Contact Support](https://www.zoho.com/in/billing/contact-us?src=help_bot)[Sign up for free](https://www.zoho.com/in/billing/signup/?src=help_bot) ![](/billing/images/ask-zia/end-chat.svg)![](/billing/images/ask-zia/pin-chat.svg) Loading response Ask Zia is powered by AI. Responses are helpful but not always perfect.