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Is there any option to notify when the subscription has expired?
There are two ways to do the same. They are as follows:
- Enable Webhooks for Subscription Expiry event to notify the merchant. This can be done by following the below steps:
- Go to the gear icon present at the top right corner of the screen.
- Click on Automation.
- Click on Webhooks present on the left navigation pane and then click on + New Webhook.
- Enter a name for the Webhook, select the Subscriptions module, choose Subscription Expired from Predefined Events, Enter URL and then click Save.
- Email notifications to notify the customers. This can be done by following the below steps:
- Go to the gear icon present at the top right corner of the screen.
- Click on Emails present on the left navigation pane.
- Choose Subscription Expired.
- Click + New to create a new email notification.
- Edit the content and click Save.