## Documentation Index

Access the complete documentation index at:
https://www.zoho.com/in/books/kb/llms.txt

Use this file to discover all available documentation pages before proceeding.

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# Why am I unable to import my bank statements?

If you’re unable to import your bank statements in the Banking module, ensure that:

*   You use a suitable file format to import statements. The valid file formats are: **PDF**, **CSV**, **TSV**, **XLS**, **OFX**, and **QIF**.
*   When you’re importing a PDF file, download the file directly from your bank’s website and import it into Zoho Books without changing the file’s name.
*   All the necessary fields are present in your import file and they are mapped correctly to the corresponding fields during import.

**Warning:** If the statements are still not imported and a delay message appears, wait up to 48 hours to process the statements. If they don’t appear even after the specified time, reach out to us [support.india@zohobooks.com](mailto:support.india@zohobooks.com).