## Documentation Index

Access the complete documentation index at:
https://www.zoho.com/in/books/kb/llms.txt

Use this file to discover all available documentation pages before proceeding.

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# Can I use the same e-Way Bill if the customer refuses to accept the goods or rejects them for any reason?

No, you cannot use the same e-way bill number when goods are being returned. You will need to generate a new e-way bill for the sales return with the relevant documents.

In Zoho Books, you can create a **Credit Note** for the sales return and generate an e-Way Bill by choosing _Transaction Type_ as **Credit Note**.

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