## Documentation Index Access the complete documentation index at: https://www.zoho.com/in/books/kb/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](./) # I’m unable to import an item as it states that the tax does not exist. What should I do? An error is thrown when: * Tax is not available in Zoho Books. * An incorrect value is specified for _Tax Type_. * Tax columns are unmapped. **When tax is not available in Zoho Books:** If the tax mentioned in the import file does not exist in Zoho Books, an error occurs. To confirm if the tax exists: * Go to **Settings** at the top right corner. * Navigate to the _Taxes & Compliance_ section and select **Taxes**. * Click **Tax Rate**. * On this page, you can check if taxes have been created. **When an incorrect value is specified for Tax Type:** If you have provided an incorrect value for the _Tax Type_ column, then the import would not be processed. To rectify this, verify the value specified for Tax Type. The possible values for the **Item Tax Type** column are as follows: 1. For **intrastate** (GST), use **Group**. 2. If the tax is **interstate** (IGST), use **Simple**. **When an incorrect value is specified for Tax Type:** Double-check if you have correctly mapped the tax-related fields, such as **Item Tax Type, Item Tax %** and **Item Tax** in the _Map field_ section during Import. * * *