What is a Dispatch Address, and how do I include it in my transaction PDFs?
A dispatch address denotes the place from which the goods you sell are sent out or dispatched.
Prerequisite:You can add the dispatch address only in the Spreadsheet, Spreadsheet Plus, Spreadsheet Lite, and Custom templates.
Note:To add a dispatch address to your invoices and credit notes, you must enable e-Invoicing for your organisation.
To include a dispatch address in your transaction PDF:
- Go to Settings in the top right corner.
- Select PDF Templates under Customisation.
- Select Invoices/Credit Notes under Templates.
- Select a template that supports dispatch addresses and click Edit next to it.
- Navigate to the Transaction Details page and check the Show Dispatch Address option.
To customise the dispatch address format:
- Click Dispatch From Address Format in the Transaction Details page.
- Customise the address format by inserting your preferred placeholders.
- Click Preview.
- Once you preview the format, click Save.
To set a standard format for all transactions:
- Go to Settings in the top right corner.
- Select General under Preferences.
- In the Dispatch From Address Format section, include or rearrange the placeholders that you want to display.
- Click Preview to preview the format, and then click Save.