invoices

What is a Dispatch Address, and how do I include it in my transaction PDFs?

A dispatch address denotes the place from which the goods you sell are sent out or dispatched.

Prerequisite:You can add the dispatch address only in the Spreadsheet, Spreadsheet Plus, Spreadsheet Lite, and Custom templates.

Note:To add a dispatch address to your invoices and credit notes, you must enable e-Invoicing for your organisation.

To include a dispatch address in your transaction PDF:

  • Go to Settings in the top right corner.
  • Select PDF Templates under Customisation.
  • Select Invoices/Credit Notes under Templates.
  • Select a template that supports dispatch addresses and click Edit next to it.
  • Navigate to the Transaction Details page and check the Show Dispatch Address option.

To customise the dispatch address format:

  • Click Dispatch From Address Format in the Transaction Details page.
  • Customise the address format by inserting your preferred placeholders.
  • Click Preview.
  • Once you preview the format, click Save.

To set a standard format for all transactions:

  • Go to Settings in the top right corner.
  • Select General under Preferences.
  • In the Dispatch From Address Format section, include or rearrange the placeholders that you want to display.
  • Click Preview to preview the format, and then click Save.
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